Engagement in knowledge exchange (KE) with external actors has become widely accepted as an integral mission of universities. However, research and teaching performance remain more important for career progression, while engagement activities are more weakly institutionalized. This raises the question of why academics participate in knowledge…

Social networking sites (SNSs) are widely used to support online learning and knowledge exchange (KE) in projects that require the coordination of collaborative team-playing, especially in COVID-19 world pandemic. Paradoxically, while digital infrastructures enable instant communication, SNSs are not always conducive to KE behaviours, as learners…

In this article, the authors engage with Anzaldua's (Borderlands/La Frontera: The New Mestiza, Aunt Lute Books, 1987) notion of borderlands while approaching social science research as a process of (re)membering as explained by Cynthia Dillard (Learning to r(e)member the things we've learned to forget: Endarkened feminisms, spirituality, and the…

Purpose: This study aims to examine how university social responsibility (USR) global engagement is influenced, and its impact on service quality and "customer" loyalty. There are four determinants of USR global engagement which are responsible education programs, knowledge management, organizational management and social engagement.…

Background: The gap between research and practical implementation remains a major challenge for policymakers. Research co-creation, involving researchers co-designing and co-producing research with industry, government and civil society, can support improved end user uptake and better research implementation. Aims and objectives: This Practice…

Purpose: Knowledge management (KM) is a process that depends on changes and transfers to different levels of understanding among individuals and acts as a powerful tool to strengthen the organization to remove the barriers, affect the decision-making process and enable individuals and organizations to achieve sustainable advantages. This study…

Background: In theory and practice, it is understood that personal relationships play a role in the effectiveness of translational models that bridge research and policy. These models can be made more efficient by understanding factors impacting relationships between policy-making players and third-party knowledge brokers. Aims and objectives:…

Background: While the rhetoric of evidence-based policymaking and practice is pervasive and persuasive, the extent to which either have been achieved is contested. Both require effective approaches to research-based knowledge mobilisation, particularly at the local level where context specificities undermine generic 'what works' claims. There has…

Changing relationships between government and the higher education system have created a wide range of new tasks within universities. Many have been adopted by an emerging workforce known alternately as professional, non-academic, or support staff. Its rapid growth has sparked a debate about 'administrative bloat'. We aim to move beyond this…

Background: Research coproduction is advocated as an approach to produce more impactful evidence, by valuing a diversity of expertise and integrating knowledge users into research processes. Yet, extant literature finds that trying to bridge boundaries between different types of knowledge can also cause collaboration challenges and present…

This study explores how blockchain technology can be applied in the area of training in organizations, the benefits it brings, and the management challenges that blockchain technology raises. By exploring the decentralized, transparent, and intelligent contract nature of blockchain technology, we analyzed the application of blockchain technology…

Purpose: This study examines the impact of organisational agility on the performance of higher education institutions. It also aims to explore the mediating role of various capabilities, namely, service innovation, technology capability, learning capability, and collaborative knowledge creation, in the agility-performance relationship.…

This design case focused on the design of an intervention set aimed at capturing and sharing tacit knowledge in the workplace. The design case demonstrated the design process of expanding a single chatbot intervention into a comprehensive hybrid intervention set to cooperate with learners of different technology competencies and learning needs.…

Key to a new contract for education is understanding that knowledge is not scarce, it is not a commodity, and it does not belong in a market economy. Instead, knowledge exchange is gift exchange, and education, when not thwarted or constricted, demonstrates its abundance. The abundance of knowledge operates in ways similar to the abundance of…

This study examined the impact of personality traits on the knowledge sharing behavior of academicians in the public sector. The data were collected from 237 respondents using a questionnaire. The results showed that the personality trait openness to experience had a significant and positive impact on the knowledge sharing behavior and its…