During last few years, the competential paradigm has become a standard for modern Human Resources Management. The importance and the impact of this concept have led higher education institutions to adopt this concept in the definition of educational resources. In this scenario, knowing which competencies and characteristics define professionals in…

This study explored the perceptions of Mexican senior government agency officials with regard to the impact of NAFTA on training and development practices in Mexico. This study was conducted using a qualitative research design. Based on the participants' perceptions, NAFTA motivated the creation and development of national programs for training…

Knowledge acquisition and knowledge management have become central managerial themes and skills in the 21st century workplace; so has human expertise. The importance of finding and developing talented "experts" is now a requisite activity of all competitive organizations. This exploratory research investigates how the concept of expertise is…

Trust facilitates individual and organizational learning, and is often misunderstood by organizations although they must continuously learn in order to attain strategic goals and survive. Furthermore, leaders of organizations often view trust defensively and their reactions may impede organizational learning. This paper builds on prior research…

This article is a case study of a community college that received federal funding for two different projects involving welfare-to-work participants and local workforce development. Despite sounding good on paper, the partnerships did not finish on a high note for either the college or the local community. Social capital theory was used to analyze…

Problem Statement. There is a growing need and demand for the "knowledge worker" within the business community. The limited amount of research on the role and impact of public universities suggests the need for addressing the training and workforce development needs of private industry. Purpose. The purpose of this study was fourfold:…

The purpose of this research was to identify a well-defined, comprehensive portrait of knowledge, skills, and abilities (KSAs) expected of students graduating from baccalaureate institutions conferring four-year degrees in hospitality management and further, to utilize those KSAs as foundations for curriculum development. This study provided a…

This update contains analyses of legislative initiatives being tracked by CPEC (California Postsecondary Education Commission) staff, including bills that have been introduced since the June Commission meeting. It has positions as adopted in the Commission meeting on September 28. A matrix of bills tracked by CPEC staff is included. Contents…

This report is California's response to the four questions that the United States Department of Education (ED), Office of Vocational and Adult Education (OVAE), requires of all states and territories receiving federal funding through the Workforce Investment Act (WIA) Title II and Adult Education and Family Literacy Act (AEFLA). The questions…

Purpose: The purpose of this paper is to present the influence of the human resource (HR) manager on the quality of service in an academic college, and the human resource management (HRM) outcomes of the process. Design/methodology/approach: The paper relates to a customer satisfaction survey. More than 120 questionnaires were completed by the…

Purpose: The purpose of this article is to help schools for vocational education determine teachers' continuing professional development needs associated with implementing competence-based education programs, so that these schools can develop better attuned HR policies. It investigates which elements from the cognitive apprenticeship model and…

Purpose: The purpose of this paper is to provide a critical, reflective examination of the organisation, delivery and evaluation of a training event conducted by postgraduate students undertaking a module on human resource development. Design/methodology/approach: The paper seeks to offer a triangulation of semi-structured interviews, archival…

"The Quality Imperative" was approved by the Board of Directors of the Association of American Colleges and Universities in December 2009. This statement focuses on the core issue of educational quality. Both employers and educators know that the higher education quality shortfall is just as urgent as the attainment shortfall. Today's employers…

The paper questions the link that policy-makers assume exists between qualifications and access to employment in the creative and cultural (C&C) sector. It identifies how labour market conditions in the C&C sector undermine this assumption and how the UK's policy formation process inhibits education and training (E&T) actors from…

America's community colleges are the brokers of opportunity for a stronger middle class and more prosperous nation. The value of community colleges has repeatedly been detailed in broad brushstrokes. While these broad-brush pictures of the community college contribution are important, the community college is an intricate institution offering…