The paper reports on a research project that encompasses two key objectives: (1) finding out about the barriers affecting or preventing e-learning from being adopted by companies as an integral part of their workforce's training and learning processes and (2) establishing a comparison between the barriers and the e-learning implementation models…

The management literature provides a variety of recommendations as to how workers' customer orientation might be improved, including through training. Crucial factors in the process of transferring the contents of service quality training programs to practice, however, have not yet been sufficiently analysed. This study proposes and tests a model…

Ten years ago, Cisco began working with schools on a pilot initiative called the Cisco Networking Academy. Today, the Networking Academy program operates in more than 160 countries, comprising a network of more than 7,600 schools that teach the information technology skills essential in a global economy. Cisco Networking Academy has partnered with…

Mississippi Gulf Coast Community College's (MGCCC) long-term commitment to providing workforce training in a post-Katrina environment became a catalyst for designing short-term flexible educational opportunities. Providing nationally recognized skills training for the recovery/rebuilding of communities challenged the college to develop innovative,…

American educators have become very concerned by mandates prescribed in the federal No Child Left Behind Act and a slew of state-level reforms such as new curriculum standards and requirements. It is difficult for them to entertain other suggestions. The concern is understandable because noncompliance leads to unbearable consequences. Failure to…

We extend prior research on involvement in employee development activity by including prominent individual difference constructs that have been previously ignored in this area of research. These include two important personality characteristics (conscientiousness and openness to experience), mental ability and goal orientation constructs. We…

This volume contains briefing papers presented at the 13th Annual National Indian Education Association (NIEA) Legislative Summit held in Washington, DC. The following papers are included: (1) NIEA Appropriations Priorities for FY11; (2) The President's Budget Request for Fiscal Year 2011 for Native Education; (3) BIE Race to the Top; (4)…

Over the past two decades, an innovative approach to workforce development known as sectoral employment has emerged, resulting in the creation of industry-specific training programs that prepare unemployed and underskilled workers for skilled positions and connect them with employers seeking to fill such vacancies. In 2003, with funding from the…

As public and private funders have focused on evaluating the effectiveness of workforce development programs, a myriad of data collection systems and reporting processes have taken shape. Navigating these systems takes significant time and energy and often saps frontline providers' capacity to use data internally for program improvement.…

The Departments of Labor and Higher Education, working in close collaboration with the constituent units of public higher education, present this comprehensive report on the employment of graduates of public colleges and universities. This report summarizes the employment and compensation experience of students who graduated from the State's 18…

The federal and state governments are placing greater emphasis on postsecondary attainment while concerns about rising college costs for students and families surge. Both groups are calling on institutions to do more to help improve student access and achievement rates. Further, recent research and policy have put pressure on institutions to admit…

On June 30, 2010, California awarded $3 million to support teacher recruitment and training through the California Gang Reduction, Intervention and Prevention (CalGRIP) initiative, which assists young adults at risk of joining gangs in finding employment or pursuing an education. California chose to fund six Career Pathways Partnership projects as…

This article presents a horizontal perspective on the dynamics of governance sites currently active for the European of Knowledge and places the Bologna process in this wider European level context. It introduces two dynamics of change in political organisation: (a) institutional differentiation and specialisation and (b) the interaction between…

This article describes the results of a six-month ethnographic case study of a French immigrant of Senegalese descent and how he recreates the culture of an American company's speech community. Data were collected through interviews, field notes, and shadowing the participant at his place of employment. The transcribed interviews and field notes…

This paper is to explore potential new underlying theory of strategic human resource development based on critiques of current theoretical foundations of HRD. It offers a new definition and model of Strategic HRD based on resource-based view of firm and human resource, with linkage to financial performance and competitiveness. Proposed new model…