This annotated bibliography lists 11 items of selected case law and a total of 34 journal articles, newspaper articles, books, and government reports dealing with smoking in the workplace. (MES)

A survey of 83 quality circle members determined that there was no single variable that consistently emerged as the most important contributor to the effectiveness of quality circles. Member training did appear to be stronger than the other variables. (JOW)

Presents summary of common themes from the Third National Conference for Counseling Psychology including strategies to enhance visibility and political strength, and ways to improve training of counseling psychologists by enhancing rigor, scientific thinking, professional identity, and ability to work in diverse and emerging settings. Discusses…

Telework, work carried out in a location where the worker is removed from a central office and communicates with coworkers using new technology, has become a daily routine for millions of people in the United States and Europe. Telework changes the nature of professional relationships and employment and economic development policies. (JOW)

Suggests that being fired is not the stigma it once was. Looks at 20 famous "failures" and where they are now, including Steven Jobs, Michael Milken, William Agee, Jimmy Johnson, and Ivan Boesky. (JOW)

Suggests that sexual harassment would be less of a problem if men and women paid more attention to commonplace rules of workplace etiquette. Offers examples of etiquette rules that suggest how to behave reasonably while respecting the rights of both men and women. (Author/JOW)

Data from 1980 and 1986 on union members and nonmembers in three workplaces where membership was not required and working conditions were similar found that union membership did not decrease job satisfaction or increase intention to quit. Previous studies with the opposite results compared unionized and nonunionized work environments. (SK)

Compared personal well-being of social workers in full-time private practice with that of social workers in full-time agency practice. On all measures of personal well-being, workers in private practice fared significantly better than colleagues in agency settings. Findings suggest that personal well-being may be one of the factors leading social…

Describes careers in the transportation industry, especially trucking. Looks at job requirements, outlook for employment, salaries, and working conditions. Includes Web sites of trucking-related organizations. (JOW)

Discusses the differences between corporate universities and training departments and suggests that marketing is a big part of it. Defines knowledge management as the effort to capture an organization's collective experience and wisdom and to make it useful to everyone. (JOW)

Describes telecommuting, which occurs whenever an employee is paid for work done at an alternate worksite and total commuting time is thereby reduced. Discusses the pros and cons and examines the characteristics that make jobs and people suitable for telecommuting. Includes a self-assessment to determine whether telecommuting is a good option.…

An ethnographic study of customer service call centers found that both desired and unintended outcomes are influenced by personal coping and organizational sustaining mechanisms. When organizations use behavioral control, a climate of resistance ensues. An alternative is to view call centers as learning sites. (SK)

Gathered data from 550 principals, 42% of the principals in Alabama, about demographics, job preparation, perceptions of the job, and estimated competence levels for success as a principal. Responses indicate that the job of principal has become very demanding and complex. Findings also show that the majority of surveyed principals plan on…

Suggests that custom training is not for everyone and that off-the-shelf programs can be the best way to achieve many business goals. Looks at a variety of programs and offers a rationale for using both off-the-shelf and customized programs depending on the circumstances. (JOW)

Chronicles the business rationale, the cross-functional commitment, and the process of designing and launching a well-integrated career development program at Monsanto. (JOW)