This publication is an annotated bibliography of articles and key organizational sources on Total Quality Management (TQM) in higher education. The list was developed through searches of local and national data bases including Education Resources Information Center (ERIC), Public Affairs Information System (PAIS), Wilson Indexes to Journal…

Two instruments have been developed to aid teachers and other educators in evaluating educational software and courseware: the "Courseware Description" form and the "Courseware Evaluation" form. Complete instructions for using both forms are provided in this guide, along with the forms themselves. Prior to the instructions is…

Through the Clean Air Act of 1970 the Federal government established ambient air quality standards while allocating to the states the responsibility of implementation. State plans must be modified to ensure maintenance of the standards after attainment has been achieved and to maintain standards in areas threatened by pollution. (MR)

Remarks prepared for educational Marketers' Day, Tarrytown, New York, June 20, 1974. (Author)

The following standards are affirmed by the American Medical Technologists organization: (1) regardless of the size of the laboratory setting, the patient deserves the highest quality of laboratory service available; (2) certified personnel should be employed by physicians in office laboratories; (3) quality control should be mandatory and…

The directory contains a list and description of 20 quality assurance instruments, 5 organizations, and 10 publications to aid in monitoring service delivery systems for people with mental retardation. A position statement by the Association for Retarded Citizens on the multiple dimensions of quality assessment precedes the list. It stresses…

Since 1982, the Quality Assurance Committee of the New England Online Users Group (NENON) has focused on communicating online searchers' problems to system vendors and database producers, primarily by distributing check-off and fill-in-the-blank forms to NENON members, collecting and tabulating the forms, and forwarding them to the vendors and…

Teacher education programs which guarantee the effectiveness of their graduates may help to redesign the image and substance of the teaching profession. Doane College (Nebraska), one of the pioneers with educational warranties, bases its program on previous concepts of performance contracting and criterion referenced evaluation. Doane's beginning…

The assessment of internal control is a consideration in all financial statement audits, as stressed by the Statement on Auditing Standards (SAS) No. 78. According to this statement, "the auditor should obtain an understanding of internal control sufficient to plan the audit" (Accounting Standards Board, 1995, p. 1). Therefore, an…

This technical specialty course is one of thirty-five courses designed for use by two-year postsecondary institutions in five nuclear technician curriculum areas: (1) radiation protection technician, (2) nuclear instrumentation and control technician, (3) nuclear materials processing technician, (4) nuclear quality-assurance/quality-control…

This technical specialty course is one of thirty-five courses designed for use by two-year postsecondary institutions in five nuclear technician curriculum areas: (1) radiation protection technician, (2) nuclear instrumentation and control technician, (3) nuclear materials processing technician, (4) nuclear quality-assurance/quality-control…

A REVIEW OF THE LITERATURE, A MAIL SURVEY, AND A TEXTUAL ANALYSIS OF JUNIOR COLLEGE DOCUMENTS INDICATE THAT, WHILE CALIFORNIA JUNIOR COLLEGES ARE CONCERNED ABOUT THE QUALITY AND EFFECTIVENESS OF INSTRUCTION, CONTROL OF THAT QUALITY IS RARELY A SYSTEMATIC ROUTINE ENTERPRISE BASED ON EXAMINATION OF BEHAVIOR CHANGES IN STUDENTS FOLLOWING INSTRUCTION.…

The National Environmental Policy Act of 1969 requires an environmental impact statement for any major federal action affecting the human environment. Now many state and local governments require impact statements from state agencies or private agencies. This handbook presents a standardized approach to the development and implementation of…

This paper considers how to respond to new requirements for adequate disclosure of the schools' performance to the public. It proposes the use of three powerful constructs--quality control, quality assurance, and an independent educational accomplishment audit (IEAA). The essential elements of quality control are agreeing on and specifying desired…