Presents a broad training format undertaken by a public jurisdiction for the successful development of performance standards. The three-hour course includes a lecture, a simulation exercise, and a discussion of the appraisal interview. (Author/CH)

The competitive employment experience of 21 severely retarded persons over an eight-year period is described. Although significant vocational problems included slow work rate and lack of appropriate social skills, a cumulative total of over $230,000 of unsubsidized wages was earned. Suggestions include more creative and comprehensive job…

Investigated effects of group motivation on group task performance. Created two levels of valence, expectancy and instrumentality. Valence variable reflected on group productivity on unstructured and task persistence measures. Expectancy variable's effect was on task persistence measure. Instrumentality affected group productivity on structured…

The study examined differences between successfully employed young adult disabled workers (N=40) and their employers concerning learning, work habits, and independence behaviors in the work place. Results indicated overall employee/employer agreement in successful settings with no significant differences across exceptionalities. (DB)

Determined whether people could obtain outcomes on a complex task that would be in line with differential goal weights corresponding to different aspects of the task. Bank lending officers were run through lender-simulation exercises. Five performance goals were weighted. Demonstrated effectiveness of goal setting with complex tasks, using group…

Explores implications of subjective factors that influence rating processes upon which formal performance appraisal systems are based and presents a strategy for addressing this problem which utilizes the critical incident method to focus objectively on employee behavior. A performance feedback worksheet to be utilized with this appraisal method…

The author examines a team development approach to management that creates shared commitments to performance improvement by focusing the attention of managers on individual workers and their task accomplishments. It uses the "high-performance equation" to help managers confront shared beliefs and concerns about performance and develop realistic…

Conducted meta-analysis with 23 studies to assess relationship between supervisory ratings and results-oriented measures of performance. Corrected mean correlation was higher when relative (versus absolute) rating format was used and when composite (versus overall) rating method was used. Differences did not account for all remaining variance…

Salary increases were allocated to hypothetical job holders who varied in the criticality of their positions for accomplishment of organizational goals, occupational marketability, job performance, personal need for money, and increase in capability since the last performance review. Results indicated that though performance had the largest…

Examines the structure, form, and nature of the content and context of memorable messages exchanged within an organization. Discusses how these features enhance the socializing and memorable nature of such messages. (MS)

The relationships between drafting performance and the cognitive style construct of field dependence/field independence are examined. The analysis revealed that the performance of the field-independent individual is likely to be superior to that of the field-dependent student. (Author/CT)

This excerpt from "Managerial Engineering: Techniques for Improving Quality and Productivity in the Workplace" describes the development, objectives, and use of On-Error Training (OET), a method which trains workers to learn from their errors. Also described is New Joharry's Window, a performance-error data analysis technique used in…

Reviews federal fair employment legislation, administrative guidelines, and court cases that relate to training. Results indicated that most courts will not accept training success as a valid criterion for test selection; review equal treatment factors rather than business necessity of training; and have definite guidelines for demonstrating pay…

Describes the Martin Marietta Corporation's modular training program that teaches managers to conduct performance appraisals. The article also explains the purposes of performance appraisals, outlines the components of a performance system, reviews the performance appraisal process, and discusses the use of role-playing. (CT)

Discusses four types of telemarketing centers and their human resource needs, selecting the right people for the job, motivating and compensating employees, and handling burnout and turnover. Charts are included illustrating key tasks and job design factors, selection criteria, and training and development factors. (CT)