Discussion of workplace conflict management examines erroneous assumptions inherent in traditional reaction patterns, considers key elements of planning for conflict prevention, and some workplace strategies to help minimize conflicts. Several approaches to conflict management, and their outcomes, are highlighted, and stages of the…

Illustrates five criteria that can be used to identify the "best" managers in any organization: business results, employee attitudes, peer confirmation, upper-level manager appraisal, and customer satisfaction. Examines what top-performing managers say and do, and concludes that their thinking processes and their specific sets of skills…

Argues that despite good intentions, Ernest Boyer's "Scholarship Reconsidered" fails as an analysis of and recipe for change in the university because it ignores the broader socioeconomic context within which it functions. Another conceptual model for promoting real change in the university, using a systems approach, is offered, and…

Traditional school planning approaches no longer serve (British) schools' needs. Strategy as applied to school planning is only of partial use. Schools need new avenues to meet the challenge of effective leadership and management. One alternative employs "strategic intent" encapsulated in a new model replacing the limited…

Discusses how schools are seen as powerful sources of health promotion in South Africa and how organization development is a potent strategy for managing change and enhancing the school's growth towards becoming a healthy learning environment. Addresses the implications for the role of school psychologists in contributing towards the development…

Describes the rise of electronic learning, size of the market, and activities of provider organizations. Depicts the wide range of providers and alliances that are emerging and discusses the need for evaluation measures and quality benchmarks. Contains 32 references. (SK)

Describes 15 models of corporate universities, categorized by emphasis on organizational, intellectual, or strategic development. Identifies intersections among the three in order to construct a comprehensive model for the corporate university. (SK)

Discussion of planning organization design within the higher education environment stresses the goal of integrating structure and process to maintain stability while increasing organizational flexibility. Considers organization culture, organization structure and processes, networked organizations, a networked organization in action, and personal…

Postmodern organizations are driven by a new set of expectations. Organizational development increasingly involves interventions based on human resource development and learning organizations. Line managers are expected to be change agents who are aware of the external environment and know how to realign internal characteristics to adjust to…

Includes "Introduction"; "Impact of Research on Manufacturing SMEs"; "Technology Acquisition and the Changing Face of Manufacturing Industry"; "Enabling Continuous Improvement of New Product Development Processes"; "Innovation and SMEs"; "A Decision Support System for the Initiation of…

Reviews of the theoretical contributions to distance education found the early primary focus was on organizational and structural constraints on delivery. The focus is shifting to teaching-learning, the diversity of communication technologies, the difference between asynchronous and real-time verbal communication, and the needs of new audiences.…

Shifting between different linkages of the partners for satisfying a need is the major characteristic of the virtual organization, and meta-management beyond the individual organizational level must be applied in order to optimize the benefit for the entire organizational network. Presents a meta-management support framework based on the…

Suggests that human resources development professionals need to change their performance improvement focus and philosophy to embrace the importance of building on strengths and managing weaknesses. Identifies five characteristics indicative of employees' strengths. Describes seven strategies to help employees minimize their weaknesses while…

This study questioned progress in the shift from training to performance. A survey administered to 62 training and performance professionals queried respondents about concepts relevant to performance: analysis, solution systems, cross-functionality, customer and collegial expectations, and shared knowledge. Overall, results showed that…

Discusses how organizations are gaining a competitive edge in a global business environment through learning and highlights a learning organization implementation case study of a division of Ford Motor Company. Examines the strategic initiative; performance improvement results; individual learning, including interpersonal development and…