The direction quality assurance and its ancillary practices is taking in the transformation process in South Africa is discussed in this article. The article argues that it is incorrect to suggest that the higher education system has been captured by managerialism. While efficiency is an important driver of the system, the imperatives of redress…

Degrees in technical and further education (TAFE) are relatively new, but are likely to grow as a consequence of government policies that both seek to increase the percentage of Australians holding a bachelor degree and create a more unified tertiary education sector. There are ten TAFE institutes authorised to offer higher education in five…

"IMHE-Info" is the newsletter published by the Institutional Management in Higher Education (IMHE) programme of OECD. This issue includes: (1) Tertiary Education for the Knowledge Society; (2) The Assessment of Higher Education Learning Outcomes (AHELO); and (3) City-Regions in Focus. Publications of interest, IMHE News, and a calendar…

The "Setting the scene" deliverable of the QMPP project (www.qmpp.net) has been authored by Mr. Ari-Matti Auvinen (HCI Productions Oy) and many QMPP project partners. In addition to the definition of the scope of the project, it includes also a good list of references to the literature of user-generated content as well as good web links…

This document, which is designed for individuals responsible for curriculum development and delivery at further education (FE) colleges in Britain, offers guidance on curriculum planning, implementation, and evaluation and contains an instrument for monitoring quality throughout the curriculum change process. The first half of the document details…

The General Accounting Office (GAO) examined the impact of formal total quality management (TQM) practices on the performance of 20 selected U.S. companies that were among the highest-scoring applicants in 1988 and 1989 for the Malcolm Baldridge National Quality Award. Several key indicators used by companies to measure performance were analyzed.…

This document consists of the U.S. Department of Education's current list of the approximately 95 accrediting agencies and associations in the United States recognized as reliable authorities concerning the quality of postsecondary education or training offered by institutions or programs. The introductory section points out that the United States…

Twenty-two transition programs illustrating effective community collaboration for youth with disabilities in Minnesota are profiled. These programs were selected because they applied a set of 10 quality standards developed to improve the transition process and adult outcomes for these youth, as well as to increase the cost effectiveness and…

This paper examines issues raised in an earlier paper prepared by the Australian government, viewed from the perspective of the children's services field. The government paper discussed fee relief and operational subsidies, and suggested five possible funding packages. Part 1 of the paper considers operational subsidies in child care. This part…

This packet introduces some concepts in evaluation and accountability for mental health professionals in schools. The first section presents two briefs from the Clearinghouse of the Center for Mental Health in Schools. The first, "Mental Health in Schools: Quality Control, Evaluating Outcomes, and Getting Credit for All You Do," highlights the…

U.S. House of Representative members requested that the General Accounting Office determine what federal and state actions have been taken in addressing indoor air quality (IAQ) concerns raised in certain school, state, and federal buildings within Vermont, Maryland, and the District of Columbia. This report responds to this request and describes…

The conceptual framework is vital in linking elements of quality assurance in teacher education. The development of professional accountability in teacher education is a continuum that links colleges of education responsible for teacher education to the state, to teachers' induction processes within the schools, to professional and learned…

This book presents college and university education as a quality-oriented service with students, parents, and legislators as customers demanding quality. It attempts to blend the concept of strategic management of quality in industry with the latest thinking on the administration of higher education. The first chapter discusses the importance of…

This collection of papers introduces the core ideas of Continuous Quality Improvement (CQI), as Total Quality Management is known in the field of higher education, and underscores its usefulness and relevance for higher education. Papers have the following titles and authors: "The Roots of the TQM Movement" (Warren Schmidt and Jerome Finnigan);…

Total Quality Management (TQM) is a way of doing business that involves every employee, both labor and management, in an effort to improve quality and productivity. The quality management concept consists of common principles: (1) customer focus; (2) process focus; (3) failure prevention; (4) mobilization of work force; (5) decision making based…