Some ways of classifying multicampus universities in terms of administrative structure are examined and applied to Australian universities. Advantages and disadvantages of multicampus colleges are analyzed, and issues of management, governance, and authority are discussed. It is suggested that classification offers a point of departure for…

Total Quality Management (TQM) is defined and described, and its application in higher education institutions is discussed. The paper examines: TQM origins, salient features, importance of organizational leadership and commitment, use of strategic planning, customer orientation, the notion of continuous improvement, assessment of progress, and…

Lifelong learning includes development of operational capabilities (to do the current job better) through company training and development of strategic capabilities (to learn requirements of future jobs) through continuous education. Lifelong learning should be effected through industry-university cooperation. (SK)

A conceptual model offering four perspectives on organizational life (structural, human resources, political, symbolic) is outlined, and it application to the formal organization of a newly-established urban higher education center is described. Use of the model was found to enhance analysis of problems and understanding of organizational…

The process used to engineer and manage major organizational change at the Virginia Polytechnic Institute and State University is described. Issues include defining change, gaining support, organizing to facilitate change, staff development, establishing project strategies, and measuring success. The role of the institution's information…

Describes the Pittsburgh Public Schools' efforts to institutionalize a shared decision-making model in secondary schools to provide more supportive educational and professional environments. The article examines the Schenly High School Teacher Center staff development program, noting that organizational development takes time and effort by the…

The University of California's need to add three campuses to its current nine-campus system offers an unprecedented opportunity for creative change. Both an official committee and an independent group of professors are exploring innovative, sometimes radical approaches to curriculum and administration, part of a larger reform movement in higher…

The experiences of Emory University (Georgia) and other institutions with surveying faculty for opinions on the institution and its internal information systems suggest specific techniques for planning and carrying out a campus study and for using the results to improve organizational communication and climate. (MSE)

Argues that existing models of change management in education are more appropriate for understanding small-scale innovations than larger reforms. Uses results from two studies of schools engaged in major transformations to illustrate some differences between previous and current findings. Presents an alternative model of organizational learning…

A review of studies (1982-92) that made cross-cultural comparisons found human resource development (HRD) and related roles are interpreted differently; HRD is supported to varying degrees in different cultures; transfer of managerial and HRD techniques is subject to country differences; and cultural factors influence management models, career…

Selected resources for community service learning are presented in the following categories: (1) service learning (17 resources); (2) adolescents today (6 resources); (3) interorganizational and community relations (5 resources); and (4) assessment (5 resources). (SLD)

Like other organizations, camps need creativity, which breeds originality, improvement, inspiration, and renewal. Explains three broad types of creativity, describes characteristics of organizations that encourage creativity, lists barriers to creativity, and discusses ways that administrators can foster creativity in staff. A sidebar lists…

Examines performance-based human-resource-development (HRD) practices and their relevance for student affairs. Provides a general overview of HRD, including discussion of the newest concepts in the field. Offers a model and tools for applying performance-based HRD within higher education institutions. (Author/MKA)

Explains how a new systems administrator can make good first impressions, become familiar with the library, and take charge. Describes ways of working effectively with equipment and human resources, and outlines types of library staff personalities the systems librarian may encounter. Discusses organizing the data gathered into action plans. (AEF)

Higher education differs from other service enterprises in its social responsibility and the context for decision making. An integrated marketing strategy based on the identified positioning of the institution plays a crucial role in successful enrollment and long-term institutional development. Marketing can make a significant contribution to…