This review examines issues which need to be addressed in order to increase the effectiveness of institutional management of innovation and change in higher education, and is written primarily from a practical perspective rather than from a theoretical or research viewpoint. The paper is divided into two parts: Part I briefly reviews a number of…

A study examined innovative workplace practices in companies that employ significant numbers of entry-level workers. Findings were based on a series of personal interviews with human resource directors in 58 companies in the Northwest and the Pacific. Asked about the quality of current entry-level workers, employers reported that a disturbing…

The Mississippi Legislature's Joint Committee on Performance Evaluation and Expenditure Review (PEER) identified administrative and programmatic weaknesses in the Department of Corrections' associate degree and adult basic education programs administered by Coahoma Junior College for inmates. Related to the associate degree program, Coahoma had…

In an effort to improve individual progress toward meeting university requirements for promotion and tenure, librarians at Murray State University (Kentucky) recently revised their Faculty Activities Report and Faculty Evaluation forms to meet the following objectives: (1) to develop a Faculty Activities Report form that would be easier to…

Drawing from research and related literature on successful staff development activities, a professional development model was developed and implemented at J. F. Ingram Technical College (JFITC) in Alabama. Designed to serve the professional development needs of support staff, apprentice and master teachers, and administrators, the model provides…

The purpose of this unobtrusive study of reference services at Orem (Utah) Public Library was to determine the extent to which reference questions were negotiated, the appropriateness of the verbal and nonverbal communication skills used, and the extent of influence those skills and levels of negotiation had on the accuracy of the answer given.…

The relationship between job performance and job satisfaction was evaluated using a longitudinal model. During the winter quarter of 1987, approximately 2,000 students at the University of Tennessee (Knoxville) received a student satisfaction survey designed to measure student opinions about programs and services at the university and department…

Validation and cross-validation studies were conducted using the Minnesota Multiphasic Personality Inventory (MMPI) and Inwald Personality Inventory (IPI) to predict job performance for 698 urban male police officers who completed a six-month training academy. Job performance criteria evaluated included absence, lateness, derelictions, negative…

The Core Skills Project has developed in the "core skills" an instrument that can be used in the analysis of occupational competence. Any development of accreditation of work-based learning entails assessment of learning in the workplace. The success of such assessment depends on identifying the outcomes of experience in terms of…

The report, which is part of a series, contains four papers concerning school-to-work transition issues and models. The first paper, "Secondary Special Education and Transition from School to Work" (F. Rusch and L. A. Phelps) reviews the economic, educational, and community adjustment difficulties of youth with handicaps in the context…

This document describes the development and assessment of a methodology for generating on-the-job-training (OJT) task proficiency assessment instruments. The Task Evaluation Form (TEF) development procedures were derived to address previously identified deficiencies in the evaluation of OJT task proficiency. The TEF development procedures allow…

An overview is provided of Sumter Area Technical College's (SATC's) successful faculty evaluation and merit pay plan. Following introductory material on SATC, a discussion is presented of the reasoning behind resistance to efforts to tie faculty evaluation to merit pay. Next, SATC's evaluation system is set in the context of the college's overall…

Although the criterion problem has been acknowledged as critical in personnel research, few attempts have been made to systematically examine the nature and covariates of criterion measures of performance. The present research used meta-analytic techniques to examine the race effect size for objective measures of performance and to compare the…

To investigate several questions concerning the perceptions held by undergraduate students enrolled in communication courses, a 32-item questionnaire was first mailed to employers to determine their evaluation of various communication skills. They were instructed to suppose they were to hire a college graduate with special preparation in the…

Training and development professionals play a unique role in helping people improve their performance by using all aspects of the work environment to make those improvements occur. These professions are currently debating the existence of an integrated theoretical framework and how it might support practice in their field. Human performance…