In September 2008, the Albert S. Cook Library at Towson University implemented an intranet to support the various functions of the library's Reference Department. This intranet is called the RefPortal. After exploring open source options and other Web 2.0 tools, the department (under the guidance of the library technology coordinator) chose…

Purpose: The purpose of this paper is to provide an empirical comparison of two measures of school success -- a value-added assessment system and the federally-mandated system of adequate yearly progress (AYP) -- to identify highly effective urban schools in the USA and to explore the predictive relationship between evidence-based decision-making…

Creation of teams in professional and student contexts has been well researched and written about. The research landscape can be divided into instructor selected and student selected teams, both of which have advantages and disadvantages. The purpose of this paper is to combine the two techniques for creating teams in an effort to maximize the…

This paper examines factors that influence the post-adoption satisfaction of educators with e-learning systems. Based on the expectation-confirmation framework, we propose a research model that demonstrates how post-adoption beliefs affect post-adoption satisfaction. The model was tested at a university by educators (n = 175) who use an e-learning…

Multidisciplinary research institutes provide universities with an important vehicle to conduct research across traditional disciplines, and this can be an attractive capability for external funding bodies. However, there can be particular challenges, including managing different reporting lines, the need for effective research coordination, and…

Moodle is an extended learning management system for developing learning units, including mathematically-based subjects. A wide variety of material can be developed in Moodle which contains facilities for forums, questionnaires, lessons, tasks, wikis, glossaries and chats. Therefore, the Moodle platform provides a meeting point for those working…

Professional experience can be an emotional time for any preservice teacher, particularly the first placement. For distance education students, the natural tension of working in an unfamiliar setting is exacerbated by the "tyranny of distance": they often need to find their own placement, have rarely had face-to-face contact with any…

Knowledge has become a decisive and competitive resource for local and global development, especially since the paradigm "knowledge for development" was initiated and promoted by the World Bank in 1998-1999. Through the use of novel management structures and technologically supported social networks, development organisations and…

Many e-learning service systems fail. This is particularly true for those sponsored by joint industry/university consortia where substantial economic investments are required up-front. This article provides an industry/university consortia reference model validated through experiences with the 8-year-old Teradata University Network. The reference…

"National CrossTalk" is a publication of the National Center for Public Policy and Higher Education. The National Center promotes public policies that enhance opportunities for quality education and training beyond high school. The primary purpose of "National CrossTalk" is to stimulate informed discussion and debate of higher…

At no time in history has the gap between student learning with technology in school and out of school been more apparent. A great deal of students' educational use of the Internet occurs outside the classroom and purview of their teacher, whereas in class, Internet use is often controlled by policies limiting access to filtered web sites or a…

The European Association for Quality Assurance in Higher Education (ENQA), in cooperation with the Quality Assurance Agency (QAA, UK), organised a seminar on theme "Internal Quality Assurance--Enhancing quality culture" which was held on 8-9 June, 2010 in London, United Kingdom. The seminar marked the fourth annual meeting of the ENQA…

For the past couple of decades, customer relationship management has been quietly establishing itself as the way everybody does business. Migrating to the education community only in the past five years or so, it has acquired a more genteel transcription of its acronym: constituent relationship management. However one decodes the letters, CRM is…

As libraries face a veritable explosion of electronic resources and as the interconnectedness of print and online resources becomes increasingly complicated, many librarians are challenged to find efficient and cost-friendly ways to manage these resources. In this article, the authors describe how a team of people from various library departments…

With the improvement of internet technologies and multimedia resources, traditional learning has been replaced by distance learning, web-based learning or others' e-learning learning styles. According to distance learning, there are many research organizations and companies who make efforts in developing the relevant systems. But they lack…