In recent years, strategic management concepts seem to be gaining greater attention from the academicians and the practitioner's alike. Balanced Scorecard (BSC) concept is one such management concepts that has spread in worldwide business and consulting communities. The BSC translates mission and vision statements into a comprehensive set of…

In the economics of education, no task has been more important or more difficult than identifying the relationship between school inputs and student performance. The literature on this topic has reached little resolution, largely owing to the endogeneity of school resources. In this paper I examine the effect of a vital but little studied…

Within an authentic assessment regime, a student is evaluated in terms of their ability to demonstrate application of a body of knowledge to a scenario situated in an actual, or a near replica of a real-world context. At Universitas 21 Global (U21Global), a completely online graduate school backed by 16 universities from around the world, the…

This paper examines the determinants of performance on the business major field achievement ETS exam with a focus on the impact of applying ETS exam scores to part of the capstone course grade as a performance incentive. The sample consists of 150 students at a midsized regional institution located in the Southwestern region of the United States.…

This article describes the development and implementation of assessment in a new outcome-based marketing curriculum that was developed using a zero-based approach. Outcomes for the marketing curriculum were specified at the program, department, course, and lesson levels. Direct embedded assessments as well as indirect assessment methods were used…

The problem of bias in qualitative research particularly is still debated in methodology texts and there is a lack of agreement on how much researcher influence is acceptable, whether or not it needs to be "controlled", and how it might be accounted for. Denzin (1994) refers to this as the "interpretive crisis" (p. 501). I…

In this discussion paper we seek to challenge prevailing wisdoms in higher education regarding the value of measuring teaching quality, prescribing standards for professionalism and using student satisfaction as an indicator of teaching effectiveness. Drawing on the literature, we explore and probe four wisdoms in an attempt to identify and…

Research in the UK has shown that students start their university career with the goal of mastering their subject, but this focus shifts as they progress through their degree program. Studies have suggested that unlike students in the UK, Russian students continue to take a strong mastery approach to their work. The main aim of this study was to…

The first part of this two-part paper [see EJ787497] described the development of a new freshman business mathematics (FBM) course at our college. In this paper, we discuss our assessment tool, the business memo, as a venue for students to apply mathematical skills, via mathematical modelling, to realistic business problems. These memos have…

The present study documents the results of a 17-month program to train Cardinal Health Pharmaceutical Technology Services (PTS) employees in an innovative model that combines investigative and writing techniques. Designed to address the Code of Federal Regulations (CFR) for the United States Food and Drug Administration (FDA), the program is a…

The importance-performance analysis (IPA) is a tool that can provide timely and usable feedback to improve training. IPA measures the gaps between the importance and how good (performance) a class is perceived by a student and is presented on a 2x2 matrix. The quadrant in which data land in this matrix aids in determining potential future action.…

The world in which learning and assessment must take place is rapidly changing. The digital revolution has created a vast space of interconnected information, communication, and interaction. Functioning effectively in this environment requires so-called 21st century skills such as technological fluency, complex problem solving, and the ability to…

Using assessment results for 5th and 8th grade English language learner students in New Hampshire, Rhode Island, and Vermont, the report finds that the English language domains of reading and writing (as measured by a proficiency assessment) are significant predictors of performance on reading, writing, and mathematics assessments and that the…

The main purpose of this research is 1) to establish a framework for the test development and the constructs of writing performance test, 2) to implement a developed writing performance assessment, and 3) to examine the degree of reliability and validity of the assessment tasks and rating scales. Construct-based processing approach to testing…

The purpose of this research is to develop a performance evaluation instrument for green schools in Taiwan. The instrument is designed according to three sets of criteria: participation and partnership, reflection and learning, and ecological consideration. It also covers three operational dimensions: learning context, administration, and…