This volume contains presentations and workshop papers from the International Congress on "The European Dimension of Vocational Training--Experiences and Tasks" that provided those with responsibility for vocational training a forum for analyzing and discussing challenges that have emerged from European cooperation in vocational…

This book addresses the goal of radically repositioning training from a peripheral role in the organization to that of a provider of bottom-line results, return on investment, and driver of performance. Each of five parts, and their respective chapters, begins with a changing mindset model that implies a shared perception, by both the individual…

These five papers are from a symposium that was facilitated by Elwood F. Holton, III at the 1995 conference of the Academy of Human Resource Development (HRD). "HRD Alignment: A Systemic Assessment of HRD in Organizations" (Richard J. Torraco) describes the HRD alignment model as a model for evaluation that offers a systemwide perspective on HRD…

Education reform solutions often ignore the people involved and concentrate solely on the systems in which they work. This paper presents an overview of invitational education theory and Total Quality Management (TQM) theory and describes their uses for improving education. Both theories are holistic approaches; stress the cooperative nature of…

This paper describes the development of a revised Organizational Leader Authenticity Scale (OLAS) for use in determining the authenticity of both educational leaders and noneducational leaders. "Authenticity" refers to the degree to which the leader's action matches his or her words. A Staff Authenticity Scale was also developed and tested. The…

This handbook outlines techniques and processes for improving institutional effectiveness and ensuring continuous quality improvement, based on strategic planning activities at Wisconsin's Milwaukee Area Technical College (MATC). First, institutional effectiveness is defined and 17 core indicators of effectiveness developed by the Wisconsin…

History indicates that when a community college "single college district" opens a new campus center, that center tends to follow one of two different patterns of development. The new campus typically either remains in the subordinate role of a center forming a "single college multi-campus district" or it develops into a comprehensive college…

Empowerment, also referred to as shared decsion making and site-based decision-making, is essential to school reform and to the preparation of students for the changing demands of a global and technological world. This paper describes the role of the principal in facilitating empowerment in the school. The principal is the building leader who…

This report examines the process of school reform in Philadelphia (Pennsylvania) during the last half of the 1995-96 school year. It focuses on the progress of the Children Achieving initiative in the first 6 of the projected 22 clusters and considers 11 schools in these 6 clusters in detail. The focus of work in this first year of operation was…

Many educational reforms that have focused on fragmentary improvement and remedial treatment did not lead to long-term effectiveness. This paper examines a new direction for educational reforms in Hong Kong and other international contexts. The new direction should include the following 10 tendencies: (1) toward multiple school functions from…

Focusing on strategies for including technology in instruction, college services, and campus management, this Plan reviews goals for technology development at California's Cypress College (CC) from 1996 to 2000. Following a list of Campus Computer Technology Committee (CCTC) members, part 1 discusses technology development at CC, reviewing long-…

Once a community college foundation is well established, an alumni program can be developed, although the focus should be on making contacts and gaining supporters rather than raising funds. The following steps can help establish a successful alumni program: (1) conduct a feasibility study on campus; (2) form a committee to establish program…

These proceedings present 3 invited papers, 65 submitted papers, and 17 presentations on work in progress that were given at the Fourth International Conference on Information Systems Development. The three invited papers are: "Information Systems Planning in Small Business" (Georgios Doukidis, Panagiotis Lybereas, Robert D. Galliers);…

Developed by educators at the Emily Griffith Opportunity school, this teacher's guide presents a 2-hour workshop to introduce employees in entry-level positions to the concepts and vocabulary of Total Quality Management (TQM). The guide is divided into an instructor's section and a section of 24 handouts for the participants. (Handouts can also be…

This book advances the premise that teachers, in addition to students, must be viewed as customers of the school. Teachers' jobs and work environments must therefore be redesigned for maximum professional growth and development. Unless teachers are supported in developing a quality work environment, efforts to improve schools will be marginally…