The essentials of an Italian degree in Management Engineering are described. Aspects such as engineers versus managers, educational curriculum and envisaged development of the course are discussed. (Author/YP)

Discusses a framework for identifying organizational processes or models within the context of the organization's decision-making processes. Five organizational models appropriate to academic libraries are presented: rational, political bargaining, garbage can, bureaucratic, and participatory. Guidelines for managers include how to distinguish…

Office professionals (n=490) completed a questionnaire related to their familiarity with database software, availability and type of database software used, how the software package was learned, frequency of use, features and applications used, and type of information stored. Findings show that database software is quickly becoming commonplace,…

Outlines the file structure requirements for a microcomputer-based information retrieval system using FoxPro, a relational database management system (DBMS). Issues relating to the design and implementation of such systems are discussed, and two possible designs are examined in terms of space economy and practicality of implementation. (15…

Incorporates the management literature on crisis to create a model that can be used to assess the seriousness of crisis. Extends the model for use by public-relations managers. Concludes with suggestions that will modify approaches employed and improve the effectiveness of public-relations professionals in their role as crisis managers. (RS)

Explains and evaluates the conceptual and technical aspects of INTERFYS, an Internet-based system for making the review and revision processes in distributed editorial work more efficient by applying the concepts of workflow management using Web technologies only. Discusses systems architecture, management of editorial workflows, and functions of…

Reports on the questionnaire results of National Association for Pastoral Care in Education (NAPCE). Five hypotheses are generated concerning likely effects of the 1988 Education Reform Act, National Curriculum, and other educational developments. Impact on pastoral care and personal and social education after a decade of educational-policy change…

A survey of 469 colleges and universities assessed the degree to which colleges and universities have adopted total quality management (TQM) or continuous quality improvement (CQI) techniques. Results suggest use of TQM/CQI is lower than predicted, at about 13% of institutions. Variations in extent of use of the approach are discussed. (MSE)

Describes the formation and role of a consortium for cooperative purchasing formed by the Council of Chief Librarians for the California Community Colleges in fall 1998 called the Electronic Access and Resources Committee. Its charge is to evaluate electronic, proprietary databases and negotiate prices for the community colleges as a group. (VWC)

Reports the results of an empirical study in Brunei Darussalam that identified the types of skills required for entry-level computer programmers. Investigated whether skills were related to organizational size; determined that communications skills were the top requirement, followed by database management systems skills; and discovered a decline…

Conventional management controls employees, but successful management encourages and enables employees to control themselves. Where control resides in an organization can be determined by examining its performance tracking systems. Most are management information systems. The best are owned and used by the employees to control and adjust their own…

Describes the applications of "Quicken," a software package developed by Intuit, for use by school-business officials. The program can be used for activity-fund and student-activity accounting and for printing checks. Five figures that illustrate screen activities are included. (LMI)

Describes characteristics of a questioning culture in organizational development. Addresses questions on leading; learning; and information access as leverage. Lists fundamental employee questions that exist in every organization, and describes two positive effects that occur when these fundamental questions are recognized and become the overall…

Suggests that management fads in higher education go through a predictable five-stage process, including creation, narrative evolution, time lag, narrative devolution, and resolution of dissonance. Finds that in the process of "virtual" adoption academic institutions may endorse management innovations for their symbolic benefits but isolate them…

Instructors can help students improve their metacognitive awareness and future exam performance by analyzing an exam after it has been taken. (Contains 1 figure.)