Purpose: The applicability of total quality management (TQM) to higher education instruction is controversial. The purpose of this paper is to help clarify the application of TQM to higher education instruction by identifying and analyzing the dual roles played by both students and instructors. The authors also offer an improvement to the…

In recent years, numerous studies in the field of service quality have been carried out. However, relatively few studies have addressed the specific context of higher education. The purpose of this study has been to examine what dimensions constitute quality in higher education and to compare these with the dimensions of quality that have been…

Purpose: Institutions of higher education (IHE) should be leaders for demonstrating sustainable building, landscaping, and operational practices. IHEs intensely use resources and are nearly microcosms of the larger world. Yet, relatively few IHEs have assumed a strong leadership role by pursuing sustainability in a comprehensive manner. In…

The purpose of the present investigation was to compare the content of 8 weeks of training in young endurance-trained male and female runners and study the potential impact of this training content on performance. Fourteen men and 11 women performed two criterion exercises until exhaustion on an outdoor track before and after the 8-week training…

Higher education in Flanders has seen some major changes in the 1990s. One of the key elements of the new higher education regulations was the quality assessment system. This exemplified best the government's policy of granting all institutions of higher education autonomy, making them responsible for their policies, while still keeping the…

Library and information studies education in Australia is characterised by unresolved tensions, some of which have persisted for several decades. Among its characteristics and conflicts are a multi-tiered system of qualification, a high number of schools per capita with a wide range of discipline affiliations, a wide acceptance of distance…

Four different age groups (8-9-year-olds, 11-12-year-olds, 13-15-year-olds and young adults) performed a spatial rule-switch task in which the sorting rule had to be detected on the basis of feedback or on the basis of switch cues. Performance errors were examined on the basis of a recently introduced method of error scoring for the Wisconsin Card…

Teacher performance evaluation plays a key role in educational personnel reform, so it has been an important yet difficult issue in educational reform. Previous evaluations on teachers failed to make strict distinction among the three dominant types of evaluation, namely, capability, achievement, and effectiveness. Moreover, teacher performance…

Narratives produced by 69 healthy Italian adults were analyzed for age-related changes of microlinguistic, macrolinguistic and informative aspects. The participants were divided into five age groups (20-24, 25-39, 40-59, 60-74, 75-84). One single-picture stimulus and two cartoon sequences were used to elicit three stories per subject. Age-related…

Performance technology (PT) is complex, drawing theory from instructional design, organizational development, communications, industrial psychology, and industrial engineering to name a few. The Standards of Performance Technology developed for the certified performance technology designation codified the processes used in the practice of…

Educational Leadership students need to spend significant time in authentic school contexts working alongside well-prepared mentor principals to be adequately prepared for complex leadership roles. Through carefully-designed internships, students link school leadership theory from academic coursework with actual improvisational practice. This type…

The Learner-Centered Leadership program is a new initiative that provides professional development opportunities to school administrators through a mentoring model. The focus on learner-centered leadership reflects renewed attention to the primary role of teaching and learning in the development of school leadership expertise. With a focus on…

In the winter of 2000, a class of K-8 preservice teachers were introduced to "TesselMania! Deluxe," a software product that visually and manually engages students in the study of transformations but, more specifically, tessellations. Prior to discussing the topic of transformations, students were only slightly familiar with two types of…

Teachers involved with professional-development opportunities inevitably differ in their content knowledge, access to resources, and instructional practices. The purpose of this study was to investigate how a standardized assessment observation tool, selected to gather summative information for grant-evaluation purposes about preschool teachers'…

The design of learning environment studies investigating students' perceptions often is multilevel in nature. This multilevel nature of studies can appear in the object of research (for example, teacher behaviour towards the individual student or towards the class), the level of perception (personalised perceptions or group perceptions) and the…