This paper explores the nature and extent of outsourcing by higher education institutions, benefits and challenges associated with outsourcing, and the implications of outsourcing for effective management. The principal investigator conducted a national study of outsourcing by four-year colleges and universities at two points in time, 1998-99 and…

This article reviews the reactions to higher-level National Vocational Qualifications (NVQs) in the United Kingdom in the context of certification levels by level and subject. The most successful higher NVQs are linked to professional qualifying routes, have generic application across a range of sectors or fill gaps where qualifications were not…

Leadership is about transformation. It is the opportunity to transform people, places, and possibilities. The purpose of the study reported in this article was to identify means to assess leadership development and performance. Although leadership development and performance can be assessed, school systems often lack consistent methods,…

This exploratory study examines cross-national similarities and differences in employee perceptions of issues in the work environment in 17 organizational work settings in seven Asia-Pacific countries; Australia, Malaysia, New Zealand, Singapore, South Korea, Taiwan, and the United States. Employees at these 17 sites indicated their degree of…

Improving healthcare services in the developing world remains a major goal for many organizations and despite enormous training and program investments from international organizations, service improvements have been modest. This study looks at how to improve results by examining the relationship between the conditions in a healthcare providers'…

Service-learning is increasingly becoming an avenue used in a variety of disciplines to provide students with real-life experience regarding aging and older adults. Developing and implementing meaningful service-learning experiences, however, requires consideration both of the discipline-specific content to be addressed, as well as the varied…

Academic branch libraries located at a distance from the parent institution often face unique challenges in meeting users' needs for scholarly information. This is especially true for distant branch libraries that do not have a specialized function or collection, but who often face the challenge of meeting users' needs for scholarly materials…

There has been a wealth of research into various forms of educational export such as distance education and study abroad, but this paper focuses on the delivery of foreign-supplied courses and programs "within" a host country-in this case, China. Key findings include a high level of demand amongst Chinese students for business and…

In the relatively new discipline of design education we have the opportunity to frame the way that design education is formulated. The relative lack of theorists in the field of design education studies leaves unquestioned the relevance of conventional practices of design education that are premised on only tangentially relevant Art, Science and…

The concept of education "for" the environment is well documented in the literature but is apparently less common in practice. Some of the reasons provided for this rhetoric-reality gap include: the controversial and political nature of the subject, the difficulty of empowering students into meaningful action, the challenge of using…

Youth work is a field that has moved from a sole focus on the treatment of youth problems to their prevention, and more recently, the promotion of normal, healthy development. Concurrent with this trend to a more comprehensive approach to youth services (one that serves a continuum from promotion to prevention to short- and long-term treatment)…

Collaborations between student affairs professionals and faculty are typically viewed as essential to the creation of successful student learning environments. Yet, the author warns that collaborations are more complicated than they may first appear. As someone who has been a student affairs administrator and a faculty member, the author has had a…

In this study, the authors tried to understand the types of dilemmas that adult leaders of youth programs encounter in their daily work with young people. The dilemmas come from an in-depth longitudinal study of ongoing experiences in twelve high-quality urban and rural programs for high school-aged youth. Transcripts from 125 interviews with the…

The understanding of expert knowledge as shared, distributed and contextualised has gained ground. The case description in this article focuses on developing expert knowledge in a situation in which both knowledge needs and the definition of expertise fields changed radically in the public sector within a social crisis. The article examines an…

In this article, the author invites students to reflect on the characteristics of their own teachers. The author contends that this reflection can be a methodological process and model toward a better understanding of what identifies teachers as professionals. To "constructively reflect" on teacher professionalism, it is imperative that…