Discusses the current status and potential for automated library reference services in the areas of community information systems, online catalogs, remote online reference services, and telephone reference services. Several models of the reference procedure which might be used in developing expert systems are examined. (19 references) (CLB)

Eight authors discuss five questions related to user searching of online catalogs: What user needs can be met by online assistance? Should assistance be tailored to particular groups? Should there be more than one level of assistance? Do users learn through computer-assisted instruction? and Will increased system friendliness eliminate the need…

Discusses the need to include communication skills as a component of training sessions for library staff who will be serving patrons using online catalogs and databases. Specific points that should be covered in training sessions are identified and training methods are suggested. (eight references) (CLB)

Describes the development of a union catalog system on optical data disks for scientific libraries in Milan. The characteristics of the system and the reasons for its creation are discussed, and a normal work session is illustrated. (Author/CLB)

Describes an automation project in Italy in which public libraries share functions such as cataloging and interlibrary loans by setting up a virtual network of microcomputers using TINlib software and exchange data using floppy disks. The operation of the system is described, problems encountered are identified, and future projects are discussed.…

An online retrieval test was conducted using an experimental online catalog that provided several different subject searching strategies. Analyses of test data suggest that users expected alphabetical searches to provide lists of assigned subject headings conceptually related to their topics. System designers can now respond to their expectations.…

Discusses the development of a computerized high school library which uses CD-ROM optical storage systems. Describes hardware and software, setting up the system, preparing the online catalog, teaching information retrieval skills, and project evaluation. Notes prices of CD-ROM disks and equipment purchased. 4 references. (SV)

Contends that educators are having difficulty keeping up with advances in educational technology. Provides an annotated listing of recommended print resources to help teachers keep up with technological change. Includes newsletters, magazines, and catalogs. (CFR)

Examines three aspects of keyword searching as a possible solution to subject search problems in online public access catalogs (OPACs). Discusses search results, user satisfaction, and how keyword searching and controlled vocabulary searching are offered in OPAC interfaces. Concludes that keyword searching and controlled vocabulary searching…

Discusses the eight-step process Virginia Tech University Libraries followed for purchasing and loading catalog records for Major Microforms Sets. The process began with the creation of a committee, selecting microform record sets for cataloging, and concluded with a thorough in-depth analysis after tapes were loaded. Management and personnel…

As library automation extends to the bookmobile, it is capable of providing service comparable to that of a small branch library. Technologies--online catalogs and circulation information, CD-ROM databases, copiers and fax machines--are increasingly available and online links to the main library are maintained via cellular phones or packet radio.…

Although college rankings published in mass media may not be the best way of comparing colleges, they provide more useful information than accrediting agencies, college catalogs, and most college guides. Administrators, not magazines are to blame for their misuse. Rankings can help motivate programs, departments, and institutions to improve…

Describes the use of transaction log analysis of the online catalog at the University of Nevada, Reno, libraries to help evaluate reasons for unsuccessful user searches. Author, title, and subject searches are examined; problems with Library of Congress subject headings are discussed; and title keyword searching is suggested. (11 references) (LRW)

Examines issues for school libraries related to increasing resource sharing among libraries. The importance of development of a school district curriculum guide and curriculum development policy and the purchase of library materials to support the curriculum is emphasized. Fair use procedures, cost considerations, timeliness, and system…

College catalogs can be made less costly by various techniques such as using inexpensive paper, keeping as much of the production as possible in-house, minimizing photographs and color, and printing separate catalogs for different divisions. Catalogs can be improved by providing greater visual appeal and ease of use. (MSE)