This report is a documentation of the questionnaire that was used for a user survey conducted by the University Library of the Technische Universitat Wien (University of Technology, Vienna, Austria) in 1979-80. The survey entailed interviewing 692 faculty as well as 1,319 students on the following topics: (1) social variables; (2) research and…

This report summarizes the experience of the university library of the Technische Universitat Wien (University of Technology, Vienna, Austria) in offering one-hour orientation lectures, including guided tours of the library, to groups (up to 15) of new library users at the beginning of each winter term for the past six years. The design of the…

Arguing that marketing is a management philosophy that has profoundly transformed the business world and could potentially modify the appearance and delivery of information services, this report describes in broad terms the ways in which the marketing approach may be included as a component in the education of information professionals. The major…

A study was conducted of the effectiveness of marriage counseling with respect to marital status and the long-term stability of relationships. Data were gathered from clients of approved Australian marriage counseling agencies (n=540) who took a pre-counseling survey during a 4-week period in October-November 1987 and a post-counseling survey 8…

A serious problem in home study in recent years has been that, too often, some schools have been paying little attention to student services. They have concentrated their budgets on advertising to recruit new students, while doing little to encourage present students or new recruits to stay in the program. Efforts have been made to reduce the…

Increasing demands for home health aides to the frail elderly and disabled, coupled with a high rate of turnover among these aides, has led to growing concerns over worker recruitment and retention in the home care industry. This paper therefore describes a model developed to explain job satisfaction and turnover among home health aides. The model…

The Collaborative School Improvement Process (C-SIP) is a six-step process based on participative decision making and staff development. The identification of participants' perceptions of the program and reasons for variation is the purpose of this study. Data collection is based on a survey of teachers and administrators in 29 participating…

Making training work has always been a critical issue and will become more important in the coming decades. Definitions of effective training range from training that promotes growth and enthusiasm among employees to a bottom-line approach with emphasis on whether the training makes employees produce more. Variables that affect training include…

The 1988 National Survey of Postsecondary Faculty surveyed 7,408 full- and part-time regular faculty, department chairpersons, and institutional representatives of 480 nonproprietary accredited U.S. institutions of higher education granting a two-year or higher degree. The survey, conducted between December 1987 and October 1988, examined…

Distributed on a random basis to 3,000 patrons, this survey was conducted to provide the administration of the Edmonton Public Library with a comprehensive evaluation of the service the library provides to the public. The results, which were tabulated using frequency distribution tables and which make up the major part of the report, are presented…

In 1985, the Minnesota Legislature passed legislation permitting and encouraging 11th and 12th grade students attending public high schools to enroll in public and private postsecondary institutions. Approximately 2% of all 11th and 12th grade students in the state took part in the program during its first year of operation, with the majority of…

This two-volume document describes a study which focused on characterizing the elements involved in information seeking and retrieving, particularly in relation to the cognitive decisions and human interactions involved in online information retrieval. The study objectives were to conduct experiments and observations, under conditions as close to…

This monograph was written to enhance the college or university faculty member's understanding of stress as it impacts upon both students and faculty, and to help faculty members cope with the stressors in their own lives and intervene with students to reduce stress. Stress is defined and sources of distress are identified. Research is cited which…

In September 1986, a graduate follow-up survey was conducted at Mesa (Arizona) Community College (MCC) to determine graduates' perceptions of the college, and transfer and employment experiences. Study findings, based on responses from 336 graduates, included the following: (1) graduates gave the highest ratings to quality of instruction, class…

The publisher's perspective of testing and the curriculum can be described in terms of the criteria for selecting norm-referenced standardized achievement tests: (1) market need--what the customer needs and wants; (2) product match--whether the product neets the need; (3) distribution--whether or not the product can be sold; and (4) end user…