Two applications of statistical process control to the process of education are described. Discussed are the use of prompt feedback to teachers and prompt feedback to students. A sample feedback form is provided. (CW)

Discussed are principles of quality control which may be applied to the process of education and to teaching. Suggestions for improving teaching and an example of this application are provided. (CW)

This study was designed to determine whether opportunities exist to reduce patient morbidity and health care costs by utilizing health care services before diseases progress to advanced stages. Hospital admissions were categorized based on the timing of the initial hospitalizations of patients admitted with any of 14 diagnoses. (Author/MLW)

Educational facility standards serve as a quality control, and facility standards for building area and size affect financing and are deterrents to abuse. Direct and expert involvement of planning professionals is necessary in applying standards to educational facility projects. (MLF)

A college-level classroom assessment model that provides an alternative for assessing student competencies and can be adapted readily to different academic settings is presented. The procedures described help faculty assess the impact of their teaching on student mastery of course competencies while applying continuous quality improvement…

An experimental program at the University of Woollongong (Australia) identified a quality management framework, developed indicators of institutional performance, created a database for user-defined information needs, and provided access to information at all institutional levels. The project explored use of performance indicators and demonstrated…

A Victoria University of Technology (Australia) project designed to harness the interdisciplinary and collegial culture of the institution to implement Total Quality Management principles is reported. The successful project stressed the value of culture binding through transformative processes in quality improvement. (Author/MSE)

Discusses the role of publishers in terms of access to electronic information and copyrights. Highlights include the evolution of copyrights, new economic models and methods of transaction for the transfer of information, editorial guidance and quality control, and future roles in the information industry. (AEF)

Discusses the background of the Scottish Newspapers Microfilming Unit: its establishment in 1993, support by the Mellon Foundation, and project progress. Project highlights include: technical processes used in microfilm production, preservation functions of microfilm, quality control procedures, storage recommendations, types of collections that…

Increasingly, budget pressures and rapid technological change are causing colleges to consider "outsourcing" for computer operations management, particularly for administrative purposes. Supporters see the trend as similar to hiring experts for other, ancillary services. Critics fear loss of control of the institution's vital computer systems.…

It is suggested that current Australian higher education policy focuses more on quality control than improvement. The way "quality" is presented in current federal policy documents is examined, and it is argued that an improvement approach could be used to generate new practices while meeting external pressures for accountability. (MSE)

The current conceptualization in the mental retardation-developmental disability field regarding quality of life, quality enhancement, and quality assurance is summarized. Implications of these issues for program planning and evaluation are discussed, with attention to management and a framework for quality assurance. (SLD)

With its inadequate training methods and disregard for teaching and learning knowledge base, Wendy Kopp's Teach for America (TFA) program continues a long tradition of devaluing urban students and deprofessionalizing teaching. One elementary school principal found that recruits lacked teaching skills and were not really dedicated to meeting…

A survey of 48 United States dental schools investigated the degree and type of program evaluation conducted. Results indicated a range of related activities, with evaluation and remedial action occurring in a majority of schools. However, establishment of criteria for specific quality assurance activities was found lacking. (Author/MSE)

Provides a personal account of experiences with producing newsletters for a nongovernmental organization in Sri Lanka involved in rural development. The role of newsletters is discussed (particularly for communicating development information), production techniques are suggested, costs are addressed, and quality and content are considered. (LRW)