This study evaluated a 9-week Internet-based self-help program for people suffering from social phobia. After confirming the diagnosis with a structured clinical interview for the "DSM-IV" (SCID) by telephone, 26 participants were treated with a multimodal treatment package based on cognitive behavioural therapy plus weekly therapist…

This evaluation-research feasibility study piloted the creation of a technology-mediated managed learning environment (MLE) involving the implementation of one of a new generation of instructionally driven management information systems (IMISs). The system, and supporting information and communications technology (ICT) was employed to support…

Attitudinal and psychosocial outcomes of a fitness and health education program for adults with Down syndrome were examined. Participants were 53 adults with Down syndrome ages 30 years and older (29 females, 24 males, M age = 39.72 years) who were randomized into a training (n = 32) or control group (n = 21). The training group participated in a…

A national survey examined customer satisfaction with displaced homemaker and single parent services across the United States. In April 1994, questionnaires were sent to approximately 1,360 local displaced homemaker and single parent programs. Approximately 235 programs (representing 47 states) choosing to participate (a 17.3% participation rate)…

A study was conducted at Westchester Community College in Valhalla, New York, to examine the impact of an integrated admissions and counseling program on student satisfaction, retention, and academic performance. Students participating in the program underwent a series of meetings with a counselor, including preadmission sessions, program…

This study investigated predictors of teacher job satisfaction as these predictors may provide valuable information about teacher satisfaction and expectations. A sample of 2,054 practicing classroom teachers was selected from graduation lists at 10 universities, part of the National Database for Preservice Teacher Education. The respondents were…

This paper chronicles ongoing alterations to the organizational structure of the acquisitions department at Pennsylvania State University using the tenets of total quality management (TQM). The movement toward reorganizing for process improvement began in late 1992 when the associate dean of libraries called the acquisitions department together to…

In 1994, St. Petersburg Junior College (SPJC), in Florida, conducted a survey to determine the level of satisfaction with programs and services among graduates from 1992-93, the extent that graduates achieved their goals, and factors affecting goal achievement. Telephone and mail surveys resulted in responses from 1,358 of the 2,595 1992-93…

To examine reasons for a 3-year decline in enrollment in evening courses at North Arkansas Community/Technical College, a project was undertaken to examine evening students' opinions of scheduling and evening program services at the college. A review of the literature on evening programs and methods to assess student opinions was conducted, and a…

In March 1995, a study was conducted to determine the level of satisfaction of Illinois community college graduates regarding the effectiveness of their education, their current employment, the occupational training received in major fields, and college services. A total of 2,508 occupational program graduates from 34 programs were surveyed…

This analysis examined the percentage of teachers, both full-time and part-time, who left teaching positions, either to teach in other schools or to pursue other occupations. The study used data from the 1990-91 Schools and Staffing Survey, a national survey conducted by the National Center for Education Statistics. Findings included the…

It is estimated that one in every five people in the United States has problems performing daily activities without help, perhaps due to the aging of the population and to more and more children surviving severe birth defects. The importance of library services to the disabled cannot be overestimated; they have the same information needs as any…

The idea of learner control over instruction has enjoyed increasing popularity as a result of the growth of computer-assisted instruction in the schools. Some research results indicate that individuals learn more when given control over their instruction; other research indicates that individuals learn less effectively. This study investigates the…

The capacity for immediate, or almost immediate, interaction between teacher and student is often cited by distance education program developers as one of the key reasons why interactive satellite courses can be as effective as face-to-face instruction. This paper analyzes the interaction between the learner and the instructor in the distance…

This report is a staff review of an evaluation, conducted by the Carrera Consulting Group, of Project ASSIST (Articulation System Stimulating Interinstitutional Student Transfer), a program designed to facilitate the transfer of students at California community colleges to California State University and the University of California by providing…