This study sought to discover if staff in a university department believed the 1998 Subject Review to be a valid Quality Assurance process and if its findings could benefit the department. Fifteen academic staff members took part in semi-structured interviews and the content of their responses was analysed qualitatively. Respondents described how…

The purpose of this study was to demonstrate the development of safety, permanency, and child well-being indicators by using administrative data sets as well as by using these indicators as tools for evaluating Florida's Community-Based Care (CBC) initiative. Longitudinal data from 37 counties including 4 counties that implemented community-based…

Professional associations have an obligation to ensure the quality of professional preparation and practice, to provide continuing professional education, and to recognize those practitioners who take steps to improve their knowledge and practice. To date, no student affairs association has fully operationalized or embraced these ideas. The future…

The authors describe an initiative to improve child care for the children of teen parents. Since 1999, the Florida State University Center for Prevention and Early Intervention Policy has worked with seven childcare programs in four school districts to achieve this goal. The initiative included development of a quality improvement plan for each…

This article identifies some of the implications of corporate forms of higher education governance for the management of South African universities. It explores corporate higher educational governance with reference to institutional autonomy incorporating academic freedom. It is the contention of this article that the primary driver of higher…

Purpose: The purpose of this paper is to study the EFQM model self-assessment in a Spanish university. Design/methodology/approach: A case study methodology is used based on five services provided by a public university in Spain. Findings: The findings show the steps that one university can follow in order to apply this exercise in a successful…

Purpose: To deepen the understanding and to encourage further research on leadership best practices for sustaining quality improvement in UK higher education institutions (HEIs). Design/methodology/approach: The literature on leadership provides the theoretical context for the survey of quality managers from 42 UK HEIs. A mix of questionnaires,…

Objective: To examine the knowledge, approaches and attitudes of fitness instructors dealing with clients seeking weight loss advice. Design: A qualitative project whereby semi-structured interviews were conducted with ten fitness instructors representing a range of qualifications, work settings and years of experience. Setting: Interviews were…

Systems to periodically evaluate the performance of K-12 schools are, broadly speaking, of two kinds: "inspection," the paradigm of England's OFSTED (Office for Standards in Education); and "accreditation," originally developed nearly a century ago by what are now the U.S. regional accreditation agencies. In the past decade…

This paper presents the main results of a recent survey of private higher education institutions from twelve selected European countries (Austria, Germany, Italy, Spain, Portugal, Poland, Estonia, Bulgaria, Romania, Turkey, Ukraine, Russia) [in the framework of the UNESCO-CEPES project on "Private Higher Education in Europe and Quality…

This article focuses on the impact of research and education evaluation on two universities: Trento State University (Italy) and the University of Amsterdam (The Netherlands). The article adopts a system approach to evaluation and proposes a model to describe and analyse evaluation systems. The analysis has been carried out by means of in-depth…

The work of internal verifiers (IVs) is integral to ensuring that the operation of vocational qualifications meets the local needs of learners and employers, while also maintaining reliable quality nationally and throughout occupational sectors. Arguably, though, the role of IVs in the management of vocational learning often remains narrowly…

In Design and Technology lessons English primary school pupils between the ages of 5 and 11 learn to design and make artefacts with materials and tools. Teachers, mainly non-specialists, are expected to teach specific skills, knowledge and understanding in contexts which are deemed to be meaningful to the pupils. In 1996 a set of primary school…

This research report provides an initial analysis of issues being investigated in a current international study, the Changing Academic Profession, supported by Universities UK and other national higher education bodies. The research is examining the nature and extent of the changes experienced by the academic profession in recent years, the…

Using the case of the Flemish policy on educational quality and based on a series of case studies, the author argues that the impact of central policy measures on educational practices in schools is never simply straightforward. Policy measures are always interpreted by and translated to the particular context of a school. In these processes of…