The diverse skills and technologies necessary to achieve high levels of artistic and technical quality in audio book production are called audio book art and science. This document explains the principles of audio book art and science and is divided into three sections: "Communication Art in Audio Book Production,""Science in Audio Book…

The 21-member Task Force on Archiving of Digital Information was formed in December 1994 and spent a year studying what is needed to make digital libraries stable, accessible, and valid. Their final report is divided into the following sections: (1) "Introduction," which examines the fragility of cultural memory in a digital age and the…

In the field of total quality management (TQM), the term "customer" has been redefined to include all stakeholders, people who have an interest in the organization and its activities, from traditional customers to employees and society as a whole. The stakeholders of an academic library include: students, academic staff, university and…

When researchers evaluate social skills programs, they essentially are measuring progress towards a goal. How they measure this progress hinges on the precision of the goal statements, the identification of valid and realistic process and outcome indicators, and the selection of appropriate data and methods for collection. This paper outlines the…

While many educational institutions pay lip service to quality, often the very documents they produce, such as training handbooks and reference manuals, are not themselves of high quality. Quality documentation helps employees find what they are looking for, know when and where to ask for help, and become more independent. At Central Piedmont…

This monograph reports the conclusions of seven 6-month projects addressing issues of case management in the field of developmental disabilities in Minnesota. First, the theory supporting case management is reviewed and alternative definitions and guiding principles are offered. Next, the Minnesota rule on case management is detailed, noting…

Disorder and linearity are essential to science, but empirically derived laws indicate that counts do reflect underlying structure and can support inference. Starting from the premise that a linear structure underlies data, G. Rasch deduced that the necessary and sufficient mechanism to convert from counts to linear measures is the logistic ogive.…

In July 1997, the University Library at the University of Nebraska at Omaha adopted a new structural model for Web site development--the publishing metaphor. Rather than relying on an individual expert (the Webmaster) or a WebTeam comprised of a few individuals, the model permits everyone in the organization, regardless of position or Web…

The New Zealand early childhood center charter is a contract between the Ministry of Education and an individual center. The charter was introduced with the 1989 publication of the "Early Childhood Management Handbook." It was thought to be the key to improving quality in services, since it outlined official center policies,…

It is commonly believed that the quality of original cataloging on OCLC (Online Computer Library Center) and RLIN (Research Libraries Information Network) significantly differs. Past stereotypes reflected the fact that OCLC traditionally emphasized increasing the size of the database, while RLIN ascribed top priority to cataloging quality. The…

The Further Education Unit's (FEU's) current quality projects in Great Britain include Trialling TQM [total quality management], Maintaining Quality During Curriculum Change, and value-added work. The FEU value-added project consisted of a survey of 125 technical colleges to discover the extent of value-added activity and a short-term working…

This paper discusses the validity of licensure examination results as an indicator of the performance of higher educational institutions. Licensure examination scores are available to departments for a variety of disciplines and analysis is best performed within the departments. The quality of feedback may dictate the usefulness of results. Using…

To examine the way college and university officials monitor quality, researchers conducted an open-ended telephone survey of trios of presidents, CAOs, and trustee chairs in the spring of 1989. These people were asked to discuss how well they thought their institutions were doing and how they knew so. Their responses reflected the question of in…

The Council for the Accreditation of Counseling and Related Educational Programs (CACREP), as a corporate affiliate of the American Association for Counseling and Development, is the accrediting agency for the world's largest association for counseling. CACREP has been in consultation with the Council on Postsecondary Accreditation (COPA) staff…

In discussing quality indicators of teacher education programs, three components of teacher education are addressed: the program's content, the faculty, and products of inquiry. Three different rationales are presented for selecting and ordering content for teacher education curricula. These rationales, phrased as "decision-rules" are: in order to…