This paper, titled "The Components of Emotional Intelligence and the Relationship to Sales Performance," presents two general approaches to studying emotional intelligence. The first is a broad model approach that considers abilities as well as a series of personality traits. The second is based on ability models. The possible correlation between…

This report examines how adopting the shared services model of human resources (HR) services delivery can help businesses achieve better alignment between their HR service and specific business needs. Chapter 1 provides background information on the research project underlying this report, which included the following data collection activities:…

From 1994 to 1997, social welfare improved in Peru. Areas of improvement included decreased poverty and severe poverty rates, increased school attendance and literacy, and a healthier population. Most important among health improvements was reduced malnutrition among young children. Social improvements stemmed from the favorable overall economic…

These four papers are from a symposium on integrating learning and performance. "Identifying the Skill Requirements and Performance Needs of Small Manufacturers" (Julie A. Furst-Bowe) reports a survey to identify needs of small manufacturers in northwestern Wisconsin and to determine whether a university-based performance improvement…

This document contains four symposium papers on workplace learning issues. "The Changing Role of Training Consultants in Organizing Work-related Learning" (Rob F. Poell, Geoff E. Chivers) draws on interviews with training consultants in 19 different organizations to describe how their role is changing in response to the trend toward…

This study examines mission accretion, or the process by which the mission of the community college has broadened over time, in California's community colleges. The historical community college emphasis on transfer, occupational and remedial education, and community service has expanded to include the nontraditional educational initiatives of…

This document is a report on an action campaign started by members and supporters of the American Association of Community Colleges (AACC) to combat current and planned cuts in state support to community colleges. The action campaign includes press releases and letters to the media, local leaders, general public, and elected officials. The…

A study was conducted to determine the effectiveness and efficiency of federally funded work force development programs, such as employment and training programs. Information, including budget data for fiscal years 1999 and 2000, was gathered on federally funded employment and training programs for which a key program goal is providing assistance…

The most notable events affecting the status of the blind within this biennium are: The arousing of the attention of society to the existence and needs of the handicapped; the labor shortage, which created many and new openings for their employment; and the Federal law providing, under certain conditions, for the rehabilitation of people injured…

"Consolidation of schools" is the term used when two or more school districts are made into a single district, one school in one building replacing two or more small schools in several buildings. In some States when but two schools are replaced by one, the new school is called a "union" school, the term "consolidated"…

To produce skilled manpower and reduce its reliance on foreigners, Papua New Guinea has increased access to education. But the country has lately been facing the problem of youth leaving school, along with problems of mass unemployment, rural-urban migration, and crime. Strategies to solve these problems are discussed. (IS)

Supports renewed funding of the Appalachian Regional Commission's (ARC) "finish-up health plan" and "highway finish-up program." Discusses at length the need for primary care services, prevention of infant mortality, and the lack of physicians in Appalachia, and how the ARC plans can affect these needs. (LC)

Examines the effects of a negative income tax on school-enrollment and labor-supply decisions of urban Black teenagers. Results support the contention that the negative income tax would enable more teenagers to complete high school and postpone entry into the labor force. Theoretical considerations and empirical results are analyzed. (MF)

Using an innovative delivery system, curricular design, and approach to student services, Wayne State University has been able to clear many of the obstacles that have traditionally denied working adults access to higher education. Community relations are discussed and a labor studies program is described. (Author/MLW)

Stating that community colleges are among the leading providers of adult education in the United States, describes college community services, needed policy changes in lifelong education, and new ways to involve adults in the services, such as community and television courses and further cooperation with industry and labor unions. (MF)