The Integrated Quality Control Measurement Project (IQCMP) of the U.S. Department of Education measured the quality of awards distributed during the 1988-89 award year under the three major Title IV programs: the Pell Grant program, the Campus-Based programs, and the Stafford Loan program, in order to evaluate and improve the quality of the…

This document presents the most recently revised guide to the protocol and review process for external review of universities in the Netherlands. Part 1 consists of a description of the review process, an explanation of the protocol, and the roles of the parties involved, with further discussion of the actions of the visiting committee, the…

This paper reviews the legislative provisions of the National and Community Service Trust Act of 1993 and identifies issues related to national service which may affect teacher education programs and their graduates. In the context of the proposal, national service is defined as domestic, civilian work in local communities, compensated with…

The five papers in this edition address issues of general interest in distance education. In the first paper, "Study Methods and Study Notes: Interim Report," Stephen Relf and Terry Geddes report on a study designed to identify patterns of use and trends in the ways in which distance students use their study notes. In the second paper,…

Total Quality Management (TQM) establishes business and industry standards and techniques that ensure the quality of products leaving and reaching firms through continuous actions rather than one final inspection. Deming, Juran, and Crosby, who initiated the process, share a common theme of participatory management. Management participation and…

In the context of rapid recent political, economic, and technological changes in the world, this paper examines the role of interpreters in international business. The study reported analyzes the development of a questionnaire designed to assess factors related to successful versus unsuccessful interpretations in cross-cultural business…

This book addresses the issues of educational quality from a British perspective considering how educational quality can be evaluated within the higher education system. It is intended for managers of colleges and universities where quality control is exercised and provides scientific techniques which will allow them to maintain and improve their…

In April 1993, the Association of Research Libraries (ARL) conducted a survey of its members to update information gathered in 1991 about the existence of quality improvement programs and the use of quality improvement processes in research libraries. A total of 91 responses (76 percent) was received to the 13 questions of the survey. Fifteen (16…

Lagging productivity and increased competitiveness from abroad are forcing U.S. management companies to adopt new management styles that promote efficiency and quality in production. High on the agenda is the incorporation of Statistical Process Control (SPC). SPC requires definition of process and product specifications to facilitate their…

This report discusses the need for program accreditation and licensure in allied health fields, and in particular, addresses two issues: (1) an attempt by the American Physical Therapy Association to increase the entry-level standards for physical therapy education without achieving consensus; and (2) the attempt to reduce entry-level standards…

With a growing number of courses offered online and degrees offered through the Internet, there is a considerable interest in online education, particularly as it relates to the quality of online instruction. The major concerns are centering on the following questions: What will be the new role for instructors in online education? How will…

This literature survey examines trends in higher education requiring a broad base of support from the changing institutions and the people who have to respond to, plan for, and manage the changes. Trends are identified in the areas of enrollment, financial aid, curricula, faculty, financial status, and assessment. Trends affecting enrollment…

A brief overview of the status, as of August 1990, of the 1990 decennial census conducted by the U.S. Department of Commerce is presented. Topics include: the recanvassing effort for following up on the census proper; the effects of reinstitution of unemployment benefits for all temporary census employees; completion of the initial interviewing…

The final report describes Project Continuity, a federally funded effort to provide continuity of care for handicapped infants with chronic illness or complex medical needs while in the acute care setting and to facilitate transition of the infant into the home environment. Goals were accomplished within the context of a family-centered…

In March 1983, the Board of Governors of the California Community Colleges mandated the preparation of criteria for the identification of courses that should be ineligible for state support, in lieu of the continuation of specific course deletions. An Ad Hoc Committee on Course Criteria was formed to assist in the identification of the issues and…