A study examined how experienced and newly hired hospital unit secretaries at a large private hospital "learned the ropes" of their jobs. Two researchers interviewed and observed a total of 15 unit secretaries to gather information on the secretaries' occupational and educational backgrounds, assigned tasks, and ways of learning their assigned…

This guide contains all instructor materials and requirements for the National Highway Traffic Safety Administration (NHTSA), Emergency Medical Dispatch (EMD) National Standard Curriculum. It includes lesson plans, instructional aids, and tools and supporting information designed to elevate trained and experienced public safety telecommunicators…

This newsletter double issue is totally devoted to this report. The report presents an overview of recent policy changes related to job training and education for welfare recipients. It also presents the findings of research on several types of job training programs, discusses the data on the economic value of basic and higher education, and…

A pilot project was conducted to implement the Oregon A.I.M. (Assessment, Instruction, Mastery), a tutor program accountability system developed in Oregon, in 15 volunteer-based programs in Pennsylvania and to make recommendations on the usefulness of this system as a means of collecting and aggregating data on student progress for these and…

The General Accounting Office (GAO) reviewed the labor market links and vocational training performance of the Job Corps, which is an employment and training program aimed at providing severely disadvantaged youth with a comprehensive array of services in residential settings. Data were collected from the following: interviews with Job Corps…

The 1998 Work Force Development Study focuses on Spartanburg Technical College's (STC's) (South Carolina) role in preparing new workers and training/retraining the current workforce. Surveys were mailed to employers in business and industry--the response rate was 10%. In addition, a series of focus groups, including various business, industry,…

The Australian National Training Authority (ANTA) achieved the following objectives in 1996-97: (1) sought and obtained the agreement of the Ministerial Council to make the National Training Framework more flexible and usable by training providers and their major clients (businesses and individual learners); (2) obtained in principle agreement to…

This course in interpersonal communication and problem solving is designed to be used in workplace education. It is based on responses from employees in businesses participating in workplace education. The course is organized into 11 classes of approximately 2 hours each that cover the following topics: (1) the communication process; (2) the…

This document contains four papers from a symposium on transfer of learning. "Factors Affecting Transfer of Training in an Industrial Setting" (Reid A. Bates, Elwood F. Holton III, Dian L. Seyler) identified seven transfer climate variables that predicted performance and three interpersonal variables that predicted performance ratings. Results…

The steel industry in Europe has faced great changes, with resulting layoffs and restructuring. Now that the most basic changes seem to be over, it has become evident that the remaining steel industry requires more highly trained workers than was the case previously. Although steel maintenance employees were always highly skilled, steel production…

Trainers must be prepared to provide traditional training and to help design original training systems that make it possible to build up new professional identities. The existing literature provides a clear view of the demand for training for trainers. Studies are now focusing on ways in which the training supply is meeting this demand. Some…

This research study sought: (1) to examine the range of vocational education opportunities available to young mothers enrolled in teen parent programs; (2) to explore the degree of access to these opportunities; (3) to examine vocational education use; and (4) to assess the likely impact of the Family Support Act on teen parents and on the…

These profiles of Minnesota individuals with severe disabilities were developed as part of an evaluation of the impact of supported employment on their lives. The profiles describe individuals who have severe disabilities, who receive assistance from a wide variety of programs, and who were evaluated through both qualitative and quantitative…

A review was conducted of two issues related to the participation rate requirements of the Job Opportunities and Basic Skills (JOBS) component of the Family Support Act of 1988: (1) the extent to which states have served those most at risk of long-term welfare dependency--the least job-ready--relative to other Aid for Families with Dependent…

Prairie State 2000 began as an Illinois initiative to guarantee dislocated workers access to training funds from a pool of employer and employee contributions. Although its rationale was sound and the need was great, it was beset with a number of difficulties: there was no real market for the training, its grants and loans were not worth the cost…