Discusses the problems of applying quality methods to jobs that are not directly involved with manufacturing such as sales, merchandising, law, health care, accounting, and food service. Presents a model for nonmanufacturing organizations. (JOW)

Trends in conceptualization, instrumentation, and sampling in four career development research areas are charted: stage-based and process-oriented models, decision making, intervention evaluation, and organizational development/career orientation. Research reporting methods are analyzed, and suggestions for future research directions offered. (200…

Leaders in professional education and technology were invited to envision the role of technology in restructuring schools and to suggest experiences designed to prepare educational administrators for technology leadership. Responses describe future schools, school leadership, and the involvement of technology in shaping teacher role, curriculum,…

This interview with Assistant Secretary of Education for the Office of Educational Research and Improvement (OERI) Sharon Robinson describes the new organization of OERI and its new emphasis on accessibility and information dissemination. It outlines plans for the agency and goals for educational research. (SLD)

A planned giving officer is seen as an asset to college/university development for technical expertise, credibility, and connections. Attorneys, certified public accountants, bank trust officers, financial planners, investment advisers, life insurance agents, and real estate brokers may be qualified but probably also need training. (MSE)

The seven articles of this special feature consider the role of evaluation in learning organizations. They draw on applications in business and industry, public schools, higher education, a community arts agency, and a foreign township to illustrate the importance of evaluation in the growth of learning organizations. (SLD)

Inspired by observation of a teacher-designed management studies program at an Irish secondary school, this paper demonstrates that whole school improvement is possible only after staff have acquired proficiency in the disciplines required of learning organizations. Free of externally imposed syllabi, teachers were forced to rethink, relearn, and…

Twenty-seven key resources for understanding, researching, and managing organizational climates and cultures are cited and described. The articles, books, and monographs reflect a relatively recent wave of interest in culture as a tool for understanding organizational settings. (Author/MSE)

The general structure of the human resource planning function in organizations and the responsibilities at each level of management are discussed. A framework for constructing and implementing a human resource planning system is outlined, and several approaches for human resource forecasting are examined. (MSE)

Shows that action research and process consultation methodologies used in the organizational development (OD) field are vital to our changing educational culture. Instead of diagnosing and prescribing solutions, the OD consultant teaches clients (schools) how to make appropriate interventions for specific change objectives. (12 references) (MLH)

It is proposed that an external audit of a college advancement program is analogous to a periodic physical examination that offers objectivity and expertise. Audits are appropriate at the time of administrative transitions, performance difficulties, and even periods of sustained success. Guidelines and expectations are discussed. (MSE)

An interpretive case study examines the organizational disintegration of a community college that experienced a sudden loss of leadership, focusing on how its culture both contributed to and prevented organizational chaos. It addresses how leaders can honor the culture and mission of educational organizations and simultaneously work to transform…

Explains the importance of developing empowered employees, outlines stages of supervisory growth from administrator to coach, defines sources of the supervisory power base, explores differences between traditional and empowered thinking in job design, and describes how to build an organizational learning culture. (SK)

Proposes a model of organizational structure based on student development theory, organizational development literature, and responses from student personnel leaders. Surveyed 133 chief student affairs officers and national leaders to identify potential contribution that 12 student service areas might make to each of Chickering's 7 developmental…

Discussed are the identity, goals and objectives, development, and conferences of this organization. An overview of past conferences is provided. A set of position statements is given. (CW)