Reviews instructional design issues for electronic performance support systems and outlines strategies for developing an effective system for a given work setting. Discusses overall design, the information database, the advisory and instructional components, and access to applications software. (AEF)

Describes the development and organization of the four campuses of Delaware Technical and Community College. Summarizes recent developments, such as the implementation of a renewed college-wide planning process and a focus on a system-wide mission, rather than campus-based goals. Reviews current college program offerings, enrollments, and budget.…

Presents an annotated bibliography of current ERIC documents related to leadership skills and styles in community colleges. Provides nine articles covering such topics as strategies for effecting organizational change, qualities of effective leaders, and the relationship between gender and leadership style. (AJL)

Describes the importance of school culture and its relationship to school climate. Summarizes research about the key features of school culture and climate, their links to student performance, and the principal's role in improving school climate and culture. (LMI)

Examines the concept of school culture to understand individual schools. Analyzes the terms culture and school culture and compares the concept of school culture to the concept of organizational culture. Argues that organizational culture is a key concept in school development. Assesses the methodology of the organizational culture approach. (CAJ)

Organizations should envision accreditation as an opportunity for growth and learning. Accreditation can distinguish an organization by improving its ability to attract resources, employees, and customers. Accredited organizations gain credibility with the public. Accreditation can serve as a mechanism for marketing and referrals. Accreditation…

A report on a symposium of 35 experts discussing strategic approaches to executive development is accompanied by the following articles: "From Domestic to Global" (Adler); "The New Executive" (Taylor); and "What the Surveys Say." (SK)

Outlines an organization development view of change, identifying strategies for implementing the approach and noting how staff developers' roles change with the organization development perspective. As organization development specialists rather than trainers, staff developers must develop skills in group process, facilitation, team building,…

This article examines polydisciplinary groups in the human services, identifying four types: multidisciplinary, pluridisciplinary, cross-disciplinary, and interdisciplinary groups. Various problems in the use of these groups are then discussed, followed by an exploration of possible solutions. (Author/TE)

Introduces an effort by the Alliance for Environmental Education to establish a network of environmental education centers. Describes the components of a model of the network. Explains the evolution of the network strategy. (CW)

The brief history of the American Association for the Advancement of the Humanities, a general membership organization for people from all fields, types of work, and institutions related to the humanities, is chronicled, and the conditions and factors affecting its successes and failures are discussed. (MSE)

Presents a case study of how action research can be used to design a career development program based on the principles of change used in organization development. Steps in the model are data collection, analysis, feedback, program draft, recommendations, and evaluation. (CH)

Whereas the 19th-century educational contract was based on machine- and factory-driven production goals, the educational covenant for the 21st century will be radically different. To overcome their Newtonian mindset and discover meaningful foundations, educational leaders must reinvent their institutions and themselves. Leadership metaphors should…

To compete effectively, information brokers need to adopt management and marketing tools; Total Quality Management can upgrade an organization's performance by using customer feedback of its services. SERVQUAL identifies gaps in service by assessing quality expectations versus quality experiences. (AEF)

Summarizes a small-scale project that surveyed 17 faculty members' attitudes toward an appraisal scheme adopted at the University of Ulster, in Northern Ireland. Examines tensions between management's desire to ensure achievement of organizational policies and plans and individual staff members' career development wishes. Rationally structured…