Designed as a hands-on guide for job development specialists, vocational rehabilitation professionals, and agency leaders and staff, this book provides an indepth analysis of the conversion process of Pioneer, a sheltered workshop in Syracuse, New York. The book moves from an examination of the historical roots of sheltered workshops in chapter 1…

This paper considers the total-quality-management teachings of W. E. Deming as a basis for the redesign of educational-administration preparation programs. The performance domains developed by the National Commission for the Principalship (jointly sponsored by the National Association of Secondary School Principals and the National Association of…

This book argues that situational leadership is a guise for amoral leadership. Successful leadership is ultimately rooted in high moral purpose and the consistent display of respect for followers. The book addresses three related questions: (1) What are the causes of resistance to change? (2) How can leaders effectively and morally overcome that…

This book provides insights into the dynamics of organizational transformation and presents a diagnostic framework for leading organizations through periods of radical change. Part 1 provides a framework for looking at the different types of change and the action strategies for dealing with them. Chapters include: (1) "Change Leadership: Core…

A new paradigm for mentoring is necessary in today's companies, which Peter Senge has referred to as "learning organizations" (Senge 1990). This book argues that mentoring in learning organizations today means valuing creativity over control, fostering growth by facilitating learning, and helping others get smart, not only get ahead. In the new…

Traditional organizational theory mandates that organizations predict and stay in control in order to avoid chaos. This book proposes that members of organizations work at developing a new frame of reference for understanding organizational life. The book combines insights from the new science of complexity with insights from psychoanalysis and…

This document presents findings of the Assessment of School-Based Management Study, which identified the conditions in schools that promote high performance through school-based management (SBM). The study's conceptual framework was based on Edward E. Lawler's (1986) model. The high-involvement framework posits that four resources must spread…

As costs for higher education increase and traditional state appropriations formulae, in which dollars follow student/semester credit hours, are often no longer in use, educational institutions are being asked to provide higher quality services with flat or even slightly reduced budgets. To meet these needs, department chairs and deans need to…

Within the past 5 years there has been an international movement to adapt the principles and practices of Total Quality Management work environments to school-restructuring agendas. This paper reports on the development of a model called the Educational Quality System, a benchmark assessment tool for identifying the essential elements of quality…

In February 1995, Arkansas' Mid-South Community College was granted initial candidacy status for accreditation with the North Central Association (NCA). Following the evaluation visit, college personnel realized that they had been overly concerned about achieving immediate satisfaction of the NCA's General Institutional Requirements and Criteria…

Total Quality Management (TQM) is being adopted by many governmental entities, including public school districts. A basic tenet of quality improvement is that the customer, not the organization, defines quality. Other tenets are that the organization must satisfy the customer in order to best the competition; and that the organization must change…

Since most private and public sources of external funding generally expect increased effort and accountability, Chief Executive Officers (CEOs) at two-year colleges must inform faculty and staff that if they do not expend extra effort their college will not receive significant grants. The CEO must also work with the college's professional…

For 2 decades, schools in the United Kingdom and in western economies in general have experienced rapid change. Many schools, however, look less like learning organizations today than they did before the introduction of the Education Reform Act in 1988. This paper reports on an ongoing series of case studies of school improvement that developed…

This book was written for teachers and principals who wish to exercise leadership in the ongoing work of school renewal. The book presents a new theory of educational leadership, examines the essential elements of leadership, and provides an indepth look at what "vision" means for educational leaders. Chapter 1 describes the roles of the principal…

This paper examines qualities of effective school leadership that are critical to successful educational change. The first part explores various definitions of leadership, discusses the concept of leadership versus management, and describes the challenges that school leaders face. The paper then draws on data collected from interviews with four…