An expanded vision of evaluation is offered that accommodates the use of both descriptive information and evaluative information, and which connects evaluation in the naturalistic paradigm with evaluation in the rationalistic paradigm for making informed decisions within programs of education and development. The model of "Information Development…

This book is aimed at managers, chief executives, personnel directors, and all those who want to know what action learning can do for their organizations. Part 1 (Chapters 1-3) provides a general introduction to action learning. It describes the underlying theory and principles of action learning and the benefits that organizations can expect to…

This paper offers a new conceptual framework for thinking about school restructuring by examining the meaning and implications of restructuring as a school improvement strategy. Conceptualization efforts are organized around a set of fundamental questions: (1) What is the meaning of restructuring? (2) What makes restructuring necessary? (3) What…

This report examines the usefulness of leadership teams in higher education based on study results involving 15 institutions of higher education located throughout the United States. In chapters 1 and 2 the concept of the "leadership team" is introduced by means of: (1) a discussion of the advantages and disadvantages of teamwork; and (2) a…

A common problem in an "experiential class" is the lack of attention devoted to group closure at the end of the course. Toward the end of the semester, students working in small groups in organizational behavior classes often experience anxiety over losing the support and identity that they enjoyed as members of a small learning group. A final…

This report describes how staff at the school, cluster, and central offices have responded to the Philadelphia district's new student support ethos. This report does not present student outcome data or measure the quantity or quality of services because the evaluation teams believed it was too early in the implementation of the initiative to…

This study attempted to identify the continuous quality improvement (CQI) practices that leaders implement in the process of changing cultures at institutions of higher education. Emphasis was on meeting the challenge of balancing a respect for the institution's existing culture while working to create a new culture. First, a survey was…

The Synergistic Model of Organizational Career Development is an attempt to combine best practice principles from two domains: organizational development and individual career planning. The model assumes three levels of intervention within an organization: philosophical, strategic, and practical. Interventions at any of the levels may be directed…

This handbook provides suggestions for building a private-independent school trustee-board relationship. An effective relationship requires individual education about today's trusteeship and appropriate board organization. Chapter 1 describes the role of the trusteeship, and chapter 2 offers guidelines for developing a school philosophy and…

This paper reviews the major ideas of the seminal total quality management theorists, such as Deming, Crosby, Juran, Ishikawa, and Imai, to illustrate how total quality management is applicable to education. It is argued that there is a need for a paradigm shift in educational administration. The first part reviews current Australian societal…

This paper addresses the application of Geographical Information Systems (GIS), a computerized tool for associating key information by geographical location, to the institutional research function at institutions of higher education. The first section investigates the potential of GIS as an analytical and planning tool for institutional…

This guide was developed to help small business owners and managers select effective programs for their companies. Seven guidelines to help the small business manager analyze and compare programs and predict training effectiveness are presented in the forum of questions. They are: (1) Are the training objectives specific? (2) Is the structure…

This collection of 12 essays examines the school's need to establish a collaborative environment as a precondition for its own development. The following chapters explore the necessary shift in schools from a bureaucratic to a professional mode: (1) "Recanting Bureaucracy: A Democratic Structure for Leadership in Schools" (D. L. Clarke and J. M.…

This case study documents the evolution and implementation of the School Self Improvement Project, an experimental program carried out in two New York City high schools by the Coalition of Business and Education Collaboration (CBEC). Established in the mid 1970s, the program was one of nine at sites chosen by the Documentation and Technical…

Suggests that the key to organizational change may not always rest in the hands of the holders of formal organizational power, giving an alternative to the usual strategies of re-education or replacement to the top of the organizational hierarchy in systems of rapid movement from entry to high positions. (Author/AM)