The authors propose the use of performance control charts as a useful tool for tracking student assessments that rely upon faculty administered exams and projects as well as assessing teacher performance. This quantitative, formative evaluation process can be integrated into the classroom during an actual semester and utilized as a means to…

There is increasing emphasis on the use routine outcome assessment measures to inform quality assurance initiatives. The calculation of reliable and clinically significant change indices is one strategy that organizations could use to develop both internal and externally focused benchmarking processes. The current study aimed to develop reliable…

The current article discusses the changes in the role of the European Association for Quality Assurance in Higher Education (ENQA) in the Bologna Process, mainly from the ENQA point of view. This paper argues that ENQA's development to its current status as a European-level policy maker is to a great extent a result of the European Union's policy…

Adult learning is alive in many forms. Whether it is helping to improve literacy and numeracy or to prepare people for returning to work, it is clear that, at its best, adult learning brings considerable value to learners and to the wider community. Individuals, their families and the nation as a whole benefit from enhanced social and technical…

Based on the demonstrated value of peer reviews in the engineering industry, numerous industry experts have listed it at the top of the list of desirable development practices. Experience has shown that problems (defects) are eliminated earlier if a development process incorporates peer reviews and that these reviews are as effective as or even…

This paper attempts a brief meta-reflection on quality assurance policy and practice in South African higher education, with a focus on methodology. More specifically it seeks to answer the question "What are the effects of the Higher Education Quality Committee's (HEQC) quality assurance technologies on institutional practice and how could…

The procedures commonly employed for quality assurance in higher education are designed as if the endeavour were a technical process, whereas it may be more useful to view it as a political process. For example, quality assurance requires making choices among competing conceptions of quality, and in so doing privileges some interests over others.…

Purpose: This article aims to report the findings of a research project exploring Mauritian principals' receptivity to the main tenets inherent in Total Quality Management (TQM). The Malcolm Baldrige National Quality Award (MBNQA) framework (aligned with, and an outcome of, the TQM movement) provides a set of criteria for organizational quality…

This article focuses on head teachers' experiences of inspection under Ofsted's revised school inspection framework, their views of its principles and its implications for school leaders and leadership. The article draws on findings from a mixed-methods study to show that inspections are more focused on pupils' attainment and progress. Head…

The objective of this research is to understand how a set of systems, as defined by the business process, creates value. The three studies contained in this work develop the model of process-based automation. The model states that complementarities among systems are specified by handoffs in the business process. The model also provides theory to…

Caring for Quality and Partners in Family Child Care are home visiting programs designed to improve the quality of home-based child care. This article describes the experiences of two different home visitors to demonstrate how programs such as these can help providers improve the overall quality of care, increase children's development, and lead…

This research describes technical drawing techniques applied in a project involving digitizing of existing hard copy subsurface mapping for the preparation of three dimensional graphic and mathematical models. The intent of this research was to identify work flows that would support the project, ensure the accuracy of the digital data obtained,…

The purpose of this study is to provide an overview of changing patterns since the mid-1990s in the Korean government's policies for internationalizing its higher education system. The study examines the driving forces behind the government's internationalization policies for Korean higher education, how the internationalization process affected…

This study investigates if transnational communication in the context of the Bologna Process (BP) has led to the convergence of higher education (HE) policies. The country sample includes both Bologna participants and non-participants, for which systematic knowledge about the implications of the BP is absent so far. We investigate study structures…

This volume includes two sections of the 2019 NORDSCI international conference proceedings: (1) Education and Educational Research; and (2) Language and Linguistics. Education and Educational Research includes 11 papers covering scientific topics in the full spectrum of education, including history, sociology and economy of education, educational…