A sample of environmental impact statements required by federal law discloses that all actions proceeded essentially unchanged, despite adverse comments and predictions of environmental degradation. However, the process allows for public scrutiny and pressure which may eventually increase the likelihood of meaningful environmental safeguards. (BL)

Suggests ways to minimize the risk of training failure and ensure that training accomplishes its objectives. Explains key differences to be learned in order to use the appropirate method of applying quality assurance and quality control. Examines five quality factors to be measured, including pre- and post-training testing devices. (CT)

A questionnaire was sent to 446 members of OCLC to ascertain their views on the development of a special minimal standard to be used only for the conversion of retrospective cataloging records to machine-readable form. It was found that 74.5 percent would oppose the creation of a new lower standard. (Author)

Although subject to modification by political, funding, and popular considerations, the audit review of psychiatric facilities is seen as a useful step in providing quality care. (CM)

Provides the school newspaper editor with tips for producing and writing a school newspaper. (HOD)

Addresses the feasibility of applying customer-dissatisfaction measures to public schools. Presents a framework for a public education customer-satisfaction system, based on the author's previous experience in business and industry. A Florida survey showed that about one-third of parents and two-thirds of businesses were dissatisfied with the…

Describes and analyzes four modes of development of international quality assurance in higher education: (1) strengthening national capacities for quality assurance and accreditation; (2) promoting cross-border quality assurance and mutual quality assurance and accreditation; (3) developing meta-accreditation on an international and global level;…

Proposes a holistic model for quality management in higher education which incorporates both service and academic functions. Discusses the crucial role played by organizational culture in implementation of any quality strategy, and asserts that ideal organizational behavior embodies the "learning communities" concept. (EV)

Discusses quality processes as personal and social constructs that may be better understood from the theoretical perspective of relational dialects. Quality assurance and quality enhancement are relational communication activities with dimensions that are often contradictory. Elucidates and illustrates the relationship between quality processes…

Discusses criteria developed by the Expert Panel on Educational Technology for elementary and secondary school educational technology programs and describes how they have been used by Boston Public Schools to integrate technology into the classrooms. Offers suggestions for using the framework and suggests it needs to address the challenges of…

Describes a workshop on quality criteria for research papers in science education. The aim of the workshop was to improve the ability of participants in writing papers for research in science education journals. Reports the activities and outcomes of the workshop including its concise evaluation and some suggestions for manuscript improvement.…

Explains why Honeywell's Market Research Department replaced its traditional data collection and paper-based tabulation with blended modes, including electronic interviewing and real-time reporting. Describes how the Six-Sigma quality control process demonstrated that a hybrid approach with blended modes and Web-based reporting tools could deliver…

Examines how consumers, corporate bodies, and employees communicate about quality. Presents eight summary statements about quality based on descriptions, derived definitions, and interpretations given by consumers, corporate histories, and personnel employed in a variety of corporate settings. (MM)