After 267 workers were trained, one group received goal-setting training, a second group self-management training, and a third no additional training. Goal setting improved perceptions of transfer; both interventions were more effective in supportive work environments. (Dale M. Brethower's invited reaction critiques the study from the perspective…

Discussion of how to establish and sustain high levels of employee performance focuses on the concept of pairing employee with mentors who can transfer experience, skills, and work behaviors to ignite motivation to upgrade competencies and sustain higher levels of performance. Compares informal and facilitated mentoring relevant to key success…

Explains lean instructional systems design/development (ISD) as it relates to curriculum architecture design, based on Japan's lean production system. Discusses performance-based systems; ISD models; processes for organizational training and development; curriculum architecture to support job performance; and modular curriculum development. (LRW)

Traditional promotion examinations provide limited knowledge of candidates' decision-making, administrative, and leadership skills. Having assessment center evaluators review documentation of work history related to dimensions of the job adds additional information that can improve the effectiveness of prediction of future performance. (SK)

Graduate students (n=143) reviewed 1 of 4 descriptions of sexual harassment and completed manipulation check and judgment questionnaires. Judges' reactions were less favorable to the complainant when she had tolerated the harassment for a period of time and the harasser had above-average job performance. Females' reactions were more favorable…

Of 101 Canadian companies, 43% used multisource assessment (supervisor, peer, subordinate, and customer feedback) for performance evaluations. The process often needed adjustment due to employee resistance, lack of strategic purpose, poor instrument design, an technical problems. (Contains 37 references.) (SK)

Demonstrates use of a matrix weighing factors related to the attractiveness of a job and one's ability to perform it in order to evaluate potential job opportunities. Explains criteria for each factor and use of the matrix in career counseling. (SK)

A comparison was made of accelerated professional development (APD) for nurses (n=64), involving peer consultation and reflective practice, and peer consultation alone (n=30). Although APD participants had a higher completion rate, improvements in caregiver behaviors and work environment were not significantly different. (SK)

Data from the National Longitudinal Survey of Youth indicate that most young men and women are promoted in their jobs on the basis of performance. Although a gender gap in the rate of promotion does exist, the gap was smaller in 1996 than in 1990. (Author)

Discusses how today's classrooms and other campus buildings are driving the need to consider the requirements of maintenance personnel when designing new facilities. Issues such as planning for adequate staff and equipment, low- versus high-maintenance areas, and short-term cost versus long-term durability are addressed. (GR)

A Texas extension survey identified core competencies of outstanding extension educators. The competencies are similar to the characteristics of emotional intelligence, qualities needed in the 21st century workplace. (SK)

Provides a case study of human performance technology (HPT) that illustrates how adaptations from other cultures can be successful. Discusses mission statements; desired employee performance; cause analysis; improvement review; overview of the complete business process by management; and objective and subjective evaluations. (LRW)

We examined customer greeting by employees at one location of a sandwich restaurant chain. First, a preintervention analysis was conducted to determine the conditions under which greeting a customer within 3 s of his or her entry into the restaurant did and did not occur. Results suggested that an appropriate customer greeting was most likely to…

Technological growth in developed and developing countries in the 20th century has lent a great deal of importance to scientific reasoning in the management of human affairs. An important outgrowth has been the development of systems thinking to organize the workplace. The business reengineering process and the enterprise resource planning system…

This study meta-analytically examined extensive literature associated with work commitment. The primary purposes were to (a) cumulate correlations among dimensions of work commitment to see which were intercorrelated and (b) determine impact of work commitment dimensions and subdimensions on specific outcome variables (job satisfaction, job…