To help business writers and writing teachers think more specifically about problems of writing collaboration, a study examined and analyzed a group writing project in the Auldouest Insurance Company (pseudonym) Department of Corporate Communication. The collaborative writing of the two page executive letter of the company's annual report involved…

Focusing on the issue of the training and preparation of the communication specialist in communication consulting, an investigation of the persuasive elements in the client-consulting relationship suggests that more direct focus on consulting as persuasion can lead to more responsible and effective enactment of the role of both consultant and…

Research indicates that people spend roughly 45 to 65 percent of their waking moments listening to other persons. To help administrators improve their listening effectiveness, a format to develop a profile of personal listening styles is provided. The strengths and weaknesses of six different listening styles are explored along with ways to…

The current status of productivity and motivation research, particularly as they relate to communication studies and climate studies, is delineated in this paper, largely by a review of literature in these areas. In the section following the introduction, the problems of defining productivity and its relation to performance and communication are…

William Ouchi's Theory Z, a theory that focuses on the identification of both management and labor with the company's goals, emphasizes communication structures and styles. Ringi is a Japanese procedure for decision making in which all levels of management participate. In Ringi, a manager's task is to communicate. In quality control (Q-C) circles,…

A bibliographic research project was conducted to identify the major articles published from 1974 to 1984 on measurement and evaluation in public relations, business, and organizational communication. The major findings of the project were as follows: (1) Some kind of evaluation and measurement is needed; (2) There is no concensus about the type…

Three purposes are listed for this paper: (1) to share the results of a national survey of vocational education exemplary projects; (2) to emphasize the importance of a project director's communication with five clientele audiences; and (3) to suggest specific actions likely to result in institutionalization of a demonstration project. A brief…

Business today is wasting a great deal of money on an ineffectual process: management training. Numerous problems arise when first line supervisors or middle level managers receive "education" in management skills that is not in line with the organization as a whole. "Failures" occur when managers are "educated" to do something they know perfectly…

C. Perrow's research has suggested that analyzing organizations according to technology (or process) and raw material (or outcome) can provide valuable information about organizational communication behaviors and patterns. His scheme for classifying organizations suggests a continuum that places organizations with "variable" technologies…

This paper explores systems of classification to develop a conceptual model adequate as an organized knowledge base for organizational communication research findings. The paper notes that present classification systems employed in organizational communication textbooks and in reviews of organizational literature are not adequate to the task of…

Prepared as a resource familiarization project for a doctoral studies program, this bibliography provides annotations of books, periodicals, bibliographies, and reference works on organizational communication at the Alden Library. Books and periodicals are limited to the years 1960-76. The introduction reports steps taken to increase knowledge of…

Some aspects of organizational theory often ignored by the evaluation literature are examined. The evaluator must utilize a knowledge of organizations to examine his/her position as an evaluator, and implement that role definition. There are dangers in defining the evaluator's role as that of technician; it is more beneficial for the evaluator to…

A study investigated the relationship between male and female employees' perceptions of the androgynous/nonandrogynous communication style of their immediate supervisors and their own job satisfaction. Subjects were 100 males and 100 females employed in business and industrial settings and responsible to male supervisors. The subjects completed…

Stressing that a positive press-relations program can be extremely helpful to businesses, this publication offers suggestions for establishing press contacts, preparing press releases, holding press conferences, illustrating a story, preparing materials for use in radio and television broadcasts, and developing policies to be followed in emergency…