Describes the implementation of the Missouri School Improvement Process in the Springfield School District in Missouri. Suggests that supplementing the outside-school-district evaluators with in-school-district auxiliary evaluators greatly contributed to the success of the outcomes process in Springfield. (JDI)

Discusses how knowledge management is developing as a specific and planned management practice in the information profession. Explains the first steps in managing knowledge, managing people as assets, and structure and processes. Gives examples of firms which overtly practice knowledge management and explores the nature of knowledge and knowledge…

Discusses how human performance technology can help new Internet companies. Highlights include major business goals; using a systems approach to look for gaps in the organization itself, personnel, behavior, performance, feedback, communication, and internal inefficiencies; compensation structures; recruiting; training; rewarding performance; and…

An intranet is a system which has "domesticated" the technologies of the Internet for specific organizational settings and goals. Although the adaptability of Hypertext Markup Language to intranets is sometimes limited, implementing various protocols and technologies enable organizations to share files among heterogeneous computers,…

Herbert Coutts, dean of the University of Alberta faculty of education when the "Alberta Journal of Educational Research" was established in 1955, recalls the origins of the journal and early struggles to maintain its scholarly orientation. The journal filled a need for a Canadian-based scholarly journal devoted to educational research,…

Examines ethical codes and standards of professional practice promulgated by diverse associations of information professionals from varied national outlooks to identify a core set of ethical principles. Offers a model code based on a textual consensus of those ethical codes and standards examined. Three appendices provide information on…

Describes characteristics of core competencies. Examines the competencies a librarian should possess. Discusses types of competence and reviews advantages of developing and improving core competencies. Looks at core competencies in terms of the major service areas of public libraries. Presents several steps for building core competencies.…

Examines the nature of programming partnerships between student affairs staff and others, including four case studies that highlight benefits associated with these partnerships. Summarizes the most important aspects, as embodied in these examples, that led to success in each of the partnerships. (Contains 10 references.) (Author/GCP)

States that comprehensive, systematic plans to assess student learning can be both the rudder guiding and the sail driving change in staff, program, and organizational development. Explores the nature of assessment and how it can and does serve such roles, driving change in the college or adapting to emerging community needs. Contains 27…

Presents a comprehensive model for assessing the institutional effectiveness of academic programs and illustrates, through a case study, strategies for managing the difficulties inherent within this process. Models the system designed for West Point's Academic Program and describes how the model was implemented into an academic environment.…

Examines the role of training for improving the performance of people in ways that both they and their organizations value, focusing on what the true worth of training is and can be. Proposes a model for calculating return-on-investment (ROI) in training. Presents a case study of its application within an operational context at a bank. (Contains…

Human performance technologists add value by making systematically important connections. After illustrating the connections made in various professions and organizations, this article discusses the importance, purpose, history and process of making connections. (AEF)

Provides two examples of school districts combining the elements of technologically-savvy students with faculty and a supportive taxpayer base to provide paths for installing and using technology in the district's schools. Both examples provide each district's goals, planning process, decision-making issues, and the conclusions. (GR)

Explores administrator and staff perceptions of mission-critical agency capacity in a predominantly Hispanic region that has a high degree of acculturation and elevated use of alcohol, tobacco, and other drugs. Domains explored are financial resources; proposal development; agency policies; organizational structure; communication; leadership;…

This article describes the efforts of California State University, Northridge to use of an open house event to increase the enrollment rate of high school and transfer students who have received acceptance letters to enter the university. Competition among publicly supported universities for their fair share of entering freshman and transfer…