These five papers are from a symposium that was facilitated by Elwood F. Holton, III at the 1995 conference of the Academy of Human Resource Development (HRD). "HRD Alignment: A Systemic Assessment of HRD in Organizations" (Richard J. Torraco) describes the HRD alignment model as a model for evaluation that offers a systemwide perspective on HRD…

The American Management Association's (AMA) 10th annual survey on workplace testing was mailed in January 1996 to a sample of its 9,500 member companies, resulting in 961 usable responses. The survey sought to determine how many firms test for "basic skills," how job applicants perform on these tests, how much the tests costs, and what firms do…

This instructor's guide contains 11 lesson plans for inplant classes on workplace skills for employees in a cement plant. The 11 units cover the following topics: goals; interpreting memoranda; applying a standard set of work procedures; qualities of a safe worker; accident prevention; insurance forms; vocabulary development; inventory control…

This document contains the instructional materials developed and presented in workshops on conflict resolution at a regional hospital. The workshop covers analyzing conflict and conflict resolution strategies and their effects. The guide includes a workshop mission, overview, information sheets, work sheets, key questions and answers, and…

This document contains the instructional materials developed and presented in workshops on communications skills improvement at a regional hospital. The workshop was designed to help participants gain skills that enable them to do the following: (1) identify and overcome roadblocks to effective communication; (2) decode "hidden messages"; (3)…

A study examined on-the-job training (OJT) at 8 Dutch firms employing more than 500 individuals each. A case study approach was used to investigate the following: job characteristics, program history, training schedules, training process, training materials, interaction with production, trainee characteristics, trainer characteristics, social…

A study was conducted to assess the perceptions of extension directors, administrators, and staff development personnel regarding the importance of selected training topics and to determine the extent to which these topics are included in current training programs for extension personnel. A descriptive survey using a five-point Likert-type scale…

The second phase of a two-phase study evaluated (through 24 care studies in California, Missouri, Illinois, and New York) the feasibility of implementing an evaluation model of workplace-based retraining programs developed during the first phase of the project in California. The feasibility study addressed two components of an evaluation system:…

This report describes an application of the Instructional Systems Design (ISD) process to a product knowledge training project for Spectrum Healthcare Solutions, Inc., including the steps and substeps in the phases of analysis, design, development, implementation, and evaluation. The training project was designed to address the need for increased…

A group of 2,594 employers identified as having hired a new employee prior to 1981 served as the population for a study of the provision and outcomes of on-the-job training of new employees. Respondents were asked how much time the new employees had spent on four types of training activities during their first 3 months of employment. A simple…

A workplace literacy demonstration project involving a hospital and a manufacturing company in New York City was conducted between May 1992 and June 1993. Two classes in the spring and fall were conducted. A total of 41 hospital personnel and 30 manufacturing company employees began the training, and 25 hospital employees and 27 manufacturing…

As the technology of the workplace changes, U.S. workers are called upon to have increasingly high workplace literacy skills in order to remain competitive. These skills encompass more than academic skills of reading and arithmetic; they involve complex applications of reasoning and problem-solving skills. In order to meet the need for workers…

This packet contains seven learning modules developed for use in Fieldcrest Cannon workplace literacy classes for dye tub operators. The modules cover the following topics: (1) communications 1; (2) communications 2; (3) general safety; (4) chemical safety; (5) calculator; (6) benefits; and (7) statistical process control. Modules consist of an…

This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. It discusses personal development, providing readers with new insights and positive ways of thinking and feeling about themselves, others, places, and things in their lives. The booklet's emphasis is…

Employees of Hannaford Brothers Company, Nichols Portland, and Wood Structures in the Casco Bay area of Maine participated in a series of tours at each worksite for three consecutive Tuesdays in August 1995. Each group of employees, some of whom were limited English speakers engaged in workplace literacy classes, planned a tour of their facility,…