This document consists of four issues of a quarterly newsletter focusing on knowledge management. Articles include: "Who Are the Knowledge Management Role Players?"; "Integrating Human Resources"; "Knowledge Management: An Integrated Science?"; and "The Knowledge Management Plan." Included in the Spring…

A study examined the design, imagery, and language of the Web sites of six major Education Management Organizations (EMOs), companies that manage schools for profit. The six companies are Advantage Schools, Inc.; Beacon Education Management, Inc.; Edison Schools; The Leona Group; L.L.C.; Mosaica Education; and National Heritage Academies. The…

Looks at 10 hypothetical scenarios as a means of examining how technical communicators contribute to perceptions that they are less than strategic or central to the operations of companies. Discusses certification, conference attendance, professional development, client relations, and editing. (TB)

Focuses on understanding how investments in information technology are reflected in the income statements and balance sheets of firms. Shows that the relationship between information technology investments and corporate profitability is much better explained by using risk-adjusted measures of corporate profitability than using the same measures…

Discusses software design for enterprise systems and for video games, and describes difficulties with enterprise tools, including interface complexity, training costs, and user frustration. Examines the world of tools and games from the human perspective and suggests ways in which game design can be successfully transferred to the enterprise tool…

Addresses the corrosive effects of corporate culture on the academy and society, arguing that neoliberal discourses of privatization and commercialization reduce citizenship to self-interest. Maintains that corporate culture ignores social injustices while emphasizing unfettered market forces, threatening understanding of democracy and the meaning…

Identifies the top 100 U.S. companies in terms of the amount spent on training and development, the number of hours of training per employee, percentage of payroll spent on training, and tuition allotment per employee. Describes best practices in succession planning and leadership development, mentoring, and job shadowing and provides a detailed…

Presents a case study based on experiences at Amway Corporation that explains how the Human Resources Development Department progressed from providing training to providing a broader range of human performance technology interventions. Strategic planning is described, including identifying incentives and required competencies, providing for…

Presents methods and outcomes of a study that analyzed the relationship between learner preferences, received instruction, and learner control. Seventy-five employees of a major corporation were pretested before and posttested after receiving random instruction. Tables display mean pretest and posttest scores, and attitudes toward received…

Examines how prevalent the provision of pre-departure cross-cultural and language training is among American companies operating internationally, and whether U.S. companies still lag behind their German counterparts in offering this type of training before sending their employees overseas. Author/VWL)

Focuses on the support available for small- and medium-sized enterprises (SMEs). Outlines characteristics of SMEs and types of help available to SMEs from governments and big business. Identifies two problems related to contacts in the real world and the bureaucracy surrounding minority set-asides. Discusses the kinds of assistance entrepreneurs…

Reviews the Multilateral Agreement on Investment (MAI) being negotiated by member states of the Organisation for Economic Cooperation and Development (OECD). Describes the contents of the MAI, including draft articles on the rights of transnational corporations. Critiques the Agreement on economic and political grounds, and suggests how this is…

Contributes to journalism scholarship investigating the editorial vigor hypothesis using a national probability survey of mainstream news sources (mayors and police chiefs). Argues that newspapers with a corporate structure are more critical because they are more likely to be located in pluralistic communities and because they are more insulated…

Usable responses from 106 of 199 Dutch human resources practitioners in industry, transportation, and banking revealed significant differences in human resource policymaking and strategic choices among these sectors. Better interaction between policymakers and human resource departments is needed to align personnel practices with company needs.…

States that in-person job fairs can be challenging for small colleges and universities with commuter campuses because they have difficulty attracting the big name corporations that students and alumni expect. Describes how Roosevelt University in Chicago dealt with this problem by organizing a successful online job fair. (MKA)