This article reports on a survey examining the state of knowledge and practice about how universities provide evidence of the effectiveness of their programs to schools, parents, policy makers, and the public. The project asked three questions: What is happening? What is promising? What is believable? The survey focused on two areas: results and…

The main argument in Loyiso Jita's article is that although both law and convention have established stakeholder participation in higher education quality assurance, it lacks conceptual clarity. The article bravely attempts to develop a theory of "stakeholder identification and salience" by drawing mainly on business and organisational…

Universities in Australia, as part of the public sector and reliant on public funding, are increasingly the subject of pressure for greater accountability and organisational change. The role of senior managers in the sector is often to be change agents and to manage the change process effectively. However the implementation of any change envisaged…

The more immediate context of the events the author describes in this article is needed in order to identify the policy framework within which the Australian National University (ANU)-Canberra CAE (CCAE) merger was placed as a component of a wider public policy initiative undertaken by John Dawkins. There were four major components in that wider…

This paper recounts one instructor's importing action research into teaching to improve a Tier II Professional Administrative Services Credential program at a public university in California. The state and local context is described, why and how the action research was conducted, and the lessons that emerged about what advanced students need,…

Whole-system transformation is complex, yet possible. The potential for engaging in a successful transformation effort is greatly increased if a district's school public relations (PR) specialists play a strong supportive role in generating, framing, and delivering information to external and internal stakeholders about the need for change, the…

Among the two most prominent school reform measures currently being implemented in The United States are school choice and test-based accountability. Until recently, the two policy initiatives remained relatively distinct from one another. With the passage of the No Child Left Behind Act of 2001 (NCLB), a mutualism between choice and…

This paper explores what lessons we can learn from the experiences of states that instituted NCLB-like accountability systems prior to 2001 (here called first-generation accountability systems). We looked at the experiences of three smaller states (Kentucky, Maryland, North Carolina), four larger ones (California, Florida, New York, Texas), and…

In the mid-nineties, the New York City Schools Chancellor created a citywide improvement zone to take over a significant proportion of the city's lowest performing schools whose local community school districts had failed to improve them. This "Chancellor's District" defined centralized management, rather than local control, as the…

The objectives of this paper are three-fold. First, a model is proposed for unifying massive amounts of conceptual and numerical information flowing from the measures of the accountability movement in Ohio and the materials that are publicly available to educators. Second, this model is translated into useable forms of information that help…

Although the use of cases for instruction is increasingly popular in educational psychology courses for prospective teachers, systematic research on how to best use them is just beginning. This paper contributes to this growing area of research with a design-based research project that used a comparative case study design. Specifically, we…

In the author's past work as a superintendent, and in his current capacity as an educational consultant, he has seen hundreds of dollars (per special education student) wasted in unnecessary costs and lost funding opportunities resulting from out-of-date, ineffective management systems. In addition to the fiscal implications, this imposes…

The actions of chief executive officers (CEOs) in all fields are coming under intensified scrutiny for a number of reasons. Individuals in positions of high responsibility are increasingly faced with demands for accountability--both corporate and personal--that are relatively new to the great majority of these men and women. They are, in many…

Reformers have been trying for decades to alter the fundamental character of classroom instruction in the United States, but have repeatedly been unsuccessful in fostering significant change in teaching practice. Several hypotheses have been put forward to account for this problem--that teachers lack sufficient knowledge (hence we need more…

Reviews have identified mental health interventions that are relevant to schools; unfortunately, this research pays insufficient attention to the school context. Several aspects of school context likely influence the ability of schools to change current practices or adopt new ones. Relying on an organizational framework, a three-level model of…