Offers a methodological critique of Thomas Hennen's American Public Library Rating Index as well as a response by Hennen. Discusses statistics; indexes; correlations; variables; weighting; and how public libraries should be assessed, and Hennen defends his work and suggests it should be called a scorecard rather than an index. (LRW)

A young adult librarian describes how he brought the touring cast of the musical, "RENT," to the Kalamazoo (Michigan) Public Library to introduce teenagers to musical theatre. Discussion includes the initial contact process; planning the event; publicity; catering; the tremendous turn-out; and tips for arranging such a cast visit. (AEF)

Discussion of young adult library services focuses on the results of a survey of New Jersey public libraries. Highlights include job titles; population served; job responsibilities; young adult services; young adult staff; policy of information provision; young adult research preferences; and recommendations for future research. (LRW)

Discusses challenges to bookmobile and public library service. Topics include needed flexibility of the library organization and employees, redefining existing services in light of emerging competition for funds and customers, direct competitors, and library services aligning with mission. (LRW)

A United Kingdom public library is making open-learning collections accessible via the Internet and training self-directed learners in their use. Librarians have an important role in raising awareness and providing support for essential information skills. (SK)

Discusses problems that adolescents deal with and examines the prejudices and lack of services that adolescents encounter in public libraries, including a lack of specialized staff, no separate space, no outreach programs, and disproportionate budget allocations. Emphasizes the need that adolescents have for adult relationships that public…

Discusses the use that homeschoolers make of public libraries and offers suggestion for library services that target homeschoolers. Highlights include having a staff contact person; a homeschooling notebook for the reference desk; pamphlet files for homeschooling curriculum catalogs; a brochure of library services; and orientation programs. (LRW)

A review of the development of the United Kingdom obsession with "value for money", and the performance indicators that have led to the current "best value" approach that is working through the public sector in the United Kingdom. I hope to identify the values and problems with the approach offering a salutary warning to those…

The resurgence of interest in e-books, who uses them, and where the technology is headed were among the issues discussed March 16 at the eBooks in the Public Library Conference in New York, sponsored by the Open eBook Forum (OeBF). Roughly 200 librarians, publishers, and vendors braved a winter squall to share their expertise and experiences.…

Educating parents through outreach and public library programs is essential if children are to be given a head start at reading. However, once they are enrolled in school, it is important that education staff use the resources at their disposal to expose children to a book-rich environment and have them engaged with books for the sheer fun of it.…

This article tells the story of Grayhead Public Library and the results of a new evaluation process developed by the state library that asked staff to critique their bosses' management capabilities and the library's services anonymously. Galloway, the director, was shocked when she received the results. She read the responses in disbelief,…

What is the appeal of anime? For one thing, the graphic storytelling is uniquely compelling and spans multiple genres. It tends to be targeted to different audiences: young children and families, males or females aged 10-18, or strictly adults for the mature genre called hentai. In America, almost all animation is produced for and watched by…

Virtual reference services seem a natural extension of libraries digital collections and the emphasis on access to the library anytime, anywhere. If patrons use the library from home, it makes sense to provide them with person-to-person online reference. The Library of Congress (LC), OCLC, and several large library systems have developed and…

Like many young people, Aaron Schmidt loves electronic gadgets. But not for their own sake. He believes the future of libraries depends on how well we meet the needs of today's young adults, who are far more tech-fluent than most librarians. As reference librarian and all-around technology guru at Thomas Ford Memorial Library, Schmidt created the…

When a dynamic librarian like Sara Weissman, who launched one of the nation's first electronic reference services in Morris County, NJ, wonders what she's been doing with her time, you know you're in pretty heady company. Weissman was one of the 27 winners of the 2003 New York Times Librarian Awards. Expanded nationally this year from their…