Many organizations are creating a database of technical experts as a mechanism for identifying key people who can solve problems, transfer information and best practices, and/or identify other experts with the needed expertise. This article discusses experts versus skills; identifying experts; responsibilities of the expert; expert profiles;…

Describes changes in educator morale and student achievement at Walkersville Middle School which instituted an National Education Association (NEA) program to help analyze a school's organizational health called Keys to Excellence for Your Schools. Successful schools display the same 35 characteristics, among them being a shared commitment to…

Peer observation has become a feature of university practice over the last decade, the primary impetus for its introduction being the political drive to raise teaching quality via the development and sharing of 'good practice'. Peer observation within higher education (HE) involves observing colleagues in the classroom and has the further aim of…

Opportunistic attempts have been made by successive governments to establish--some would say impose--sets of criteria against which the effectiveness of not-for-profit organizations like schools can be gauged. Most have been subjective: the extent of staff involvement in decision-making, the appropriateness of the leadership shown by senior…

Transformational leadership researchers have given little attention to teacher expectations that mediate between goals and actions. The most important of these expectations, teacher efficacy, refers to teacher beliefs that they will be able to bring about student learning. This study examined the mediating effects of teacher efficacy by comparing…

The growing importance of learning as the key competition criterion obliges companies to undertake holistic and integrated restructuring to maintain or improve their market position. Such a renewal approach includes a focus on innovation as a strategic goal, intelligent use of modern ICT, development of decentralised organisation forms,…

This invited paper explores challenges involved in developing an equity agenda that will create school and district cultures that can effectively address issues of race that are reflected by the achievement gap. Based on a presentation at the Fall 2005 CAPEA conference, the authors explore issues that influence how school systems work and do not…

This article presents an interview with the chief executive officer of the Knowledge Learning Corporation, Mr. Thomas Heymann. Recently, KLC has acquired two of the largest learning centers organizations: the KinderCare Learning Centers and the Children's World Learning Centers. As a result of these mergers KLC is now the largest for profit child…

This article presents an overview of a community development service learning programme operating in the Greek Ionian Island community of Farsa Village. The philosophical approach of the Kefalonia Program is one of "threading the past with the future". It seeks to combine traditional knowledge with contemporary technologies in order to…

In fall 1993, the Master Plan Committee was established at the City College of San Francisco to develop priorities for the college. The committee developed a comprehensive long-range master plan for the 1994-99 period, proposing 25 planning goals and 112 institutional objectives. This report provides results from an assessment of progress made…

Selecting a superintendent is one of the most critical decisions that a school board can make. Choosing an appropriate superintendent is fundamental for achieving the board's mission of the school corporation. This paper argues that boards need to address the question, Do we want a leader or an implementor? The paper describes various leadership…

The development of modern planning theories and strategies, as applied to higher education, has been both contentious and inconsistent. Planning originated as a management function and responsibility, but by the 1960s, analysts, statisticians, and strategists were providing the rationales for the major planning decisions. The inflexibility of…

Scenario planning can help institutions change the mental models used in planning to achieve a focus on the long-term future, rather than on the immediate future. While institutional survival depends upon the ability to detect and adapt to critical changes in the environment, all institutions face a wide range of potential future scenarios. By…

This monograph describes the establishment, activities, and accomplishments of the American Mathematical Association of Two Year Colleges (AMATYC), from its foundation in 1974 to 1994. Section I reviews the history of AMATYC, describing the organization's foundation to provide a voice for two-year college mathematics educators and its first annual…

Focusing on publications that have addressed Total Quality Management at the university level, this annotated bibliogrpahy contains 42 citations. The citations date from 1979 to 1992, with the greatest number in the late 80s and the 90s. Both journal articles and books are included. (NKA)