The direction quality assurance and its ancillary practices is taking in the transformation process in South Africa is discussed in this article. The article argues that it is incorrect to suggest that the higher education system has been captured by managerialism. While efficiency is an important driver of the system, the imperatives of redress…

Purpose: The paper aims to describe the application of two key service quality frameworks for improving the delivery of postgraduate research supervision. The services quality frameworks are used to identify key areas of overlap between services marketing practice and postgraduate supervision that can be used by the supervisor to improve research…

Professionals responsible for educational research, evaluation, and statistics have sought to provide timely and useful information to decision makers. Regardless of the evaluation model, research design, or statistical methodology employed, informing the decision making process with quality, reliable data is a basic goal. The definition of…

When one considers the importance and social significance of licensing and certification examinations, it is amazing that the enterprise operates with virtually no societal oversight. The "Standards for Educational and Psychological Testing" and the "Code of Fair Testing Practices in Education" of the American Psychological…

This protocol explains the new system for assessing research quality at research universities located in the Netherlands. It discusses the legal and historical background for establishing a new system of quality determination in research, describes the essential aspects of the research assessment process and the particular tasks of…

A major purpose of this study was to determine the attitudes toward standards of practice and the nature and scope of standards of practice as they currently exist in governmental agencies, professional associations and licensing agencies, business and industry, health-related organizations, and colleges and universities. A second purpose was to…

This report reviews the practices implemented by 53 different state vocational rehabilitation (VR) agencies to address quality assurance concerns. The broader spectrum of monitoring practices and evaluation systems used by different state agencies to assess worker and agency performance is first reviewed. The report then focuses on the range of…

The first purpose of this study is to help the reader become aware of the evolution of Statistical Process Control (SPC) as it is being implemented and used in industry today. This is approached through the presentation of a brief historical account of SPC, from its inception through the technological miracle that has occurred in Japan. The…

Reported is a summary of interviews with Illinois majors in 130 middle-sized towns concerning their attitudes toward environmental issues. Most mayors did not consider environmental quality to be a serious issue for their towns. (JP)

A catalog committee operating within the University of California library system investigated ways to standardize subject and name entries for the National Union Catalog (NUC). Two sources identified as the contributors of most of the unreliable NUC card copies were research libraries with large special collections requiring expanded or refined…

The technique of intermittent control systems for air quality control as developed and used by the Tennessee Valley Authority is investigated. Although controversial, all Tennessee Valley Authority sulfur dioxide elimination programs are scheduled to be operational this year. Existing or anticipated intermittent control systems are identified. (BT)

The National Longitudinal Study of the High School Class of 1972 (NLS) employs a combination of mail, telephone, and personal interview data-gathering techniques. The NLS quality control process begins with editing each returned questionnaire to determine if certain key items are answered and if responses are consistent. If the respondent failed…

Although approximately 24% of children in all forms of child care in the United States receive evening or overnight care, most nighttime child care is unregulated by state licensing standards and faces a number of serious problems. For example, a survey of licensed centers and licensed day care homes offering night care in Seattle, Washington,…

This technical specialty course is one of thirty-five courses designed for use by two-year postsecondary institutions in five nuclear technician curriculum areas: (1) radiation protection technician, (2) nuclear instrumentation and control technician, (3) nuclear materials processing technician, (4) nuclear quality-assurance/quality-control…