This article presents marketing educators with an approach to teaching an undergraduate services marketing class with a unique emphasis on service design. As part of the class, the content on services marketing fundamentals is blended with a detailed discussion of service design. Additionally, hands-on experience with the service design process is…

A primary goal of educational settings in the United States is to produce competent writers. However, most students do not receive adequate instruction and practice beyond grade three. Furthermore, only 29% of high school graduates without disabilities, and 5% with disabilities exit with proficient writing skills (U.S. Department of Education,…

Recent research specifies that game-based learning effectively engages students in classroom activities. Although there has been a prominent upsurge in game-based teaching and learning, this area has not received significant attention within the context of Gulf nations. This study investigates the perceptions, motivations, and benefits of…

This qualitative classroom-based study investigated the writing practices, choices, and reflections of Latinx high school students during an instructional unit on writing testimonio. The study was grounded in a sociocultural theory of writing and draws from LatCrit and testimonio research to understand how writing about self as testimonio shapes…

Purpose: The Quality Assurance Agency (QAA) for Higher Education in the UK focuses on maintaining, enhancing and standardising the quality of higher education. Of significant impact are the development of subject benchmark statements (SBS) by the QAA, which describe the type and content of study along with the academic standards expected of…

The learning management system (LMS) is widely used in educational settings to support teaching and learning practices. The usage log data, generated by both learners and instructors, enables the development and implementation of learning analytics (LA) interventions aimed at facilitating teaching and learning activities. To examine the current…

The authors of this article present arguments for why and how qualitative research should be used in economic education. These arguments recognize the nature of economics as a discipline and economics educators' current expertise and preferences. The authors have five goals: (i) clarifying how and why the use of qualitative research in economic…

This paper discusses the ethical challenges presented by artificial intelligence (AI) within the instructional process for students with disabilities. The authors briefly overview technological changes in education and applications of AI in education in addition to policy. Discussion is directed toward the development of an ethical pedagogy using…

The Object-Based Learning (OBL) program at the Chau Chak Wing Museum provides bespoke experiences supported by the Academic Engagement team. This paper explores OBL as a pedagogical approach to stimulating student interest in studying the history of pharmacy. OBL workshops were implemented for a cohort of 311 first-year undergraduate pharmacy…

The notion of what constitutes a high-quality work-integrated learning experience has received increasing attention in the literature, particularly over the past decade. To date, the definitions of high-quality work-integrated learning have been broad and there remains a need to understand how elements of quality can be operationalized,…

California State University, Bakersfield (CSUB) continues its two-year NSF grant, "Organizational Change for Gender Equity in STEM Academic Professions Catalyst Track," that began in the Fall of 2022 to support the advancement of female faculty careers in science, technology, engineering, and mathematics (STEM). Treating the improvement…

This paper explores the adoption of an entangled eclecticism perspective in Learning Experience Design (LXD), integrating a sociotechnical-pedagogical systems approach. It emphasizes the significance of considering the sociocultural, technological, and pedagogical dimensions of learning as a cohesive, interconnected ecology to design effective…

During the COVID-19 pandemic there were many changes in arts and design alumni's paid work, creative work, income and in the skills that they needed to be successful in their careers. Given the documented impact of the pandemic on the arts and culture sector, on arts and creative workers, and on institutions of higher education, the authors turn…

The clustered observational study (COS) design is the observational study counterpart to the clustered randomized trial. In a COS, a treatment is assigned to intact groups, and all units within the group are exposed to the treatment. However, the treatment is non-randomly assigned. COSs are common in both education and health services research. In…

Landscape garden design is an important design foundation course for undergraduate students of landscape architecture in China, but the current classroom teaching has the problem of limited spatial dimension of the course. This paper proposes a virtual scene model construction method through the computer software with the creation of the need to…