A case study of a Canadian health care organization and a Delphi study with a sample of subject-matter experts identified five themes for management training and development: continued tight financial constraints; greater accountability; need for better staff development and evaluation; cooperative resource sharing for management training; and…

A management simulation game that trains student nurses for clinical practice was evaluated using 528 responses from 557 participants. The vast majority found it an enjoyable and appropriate way to learn skills in a safe environment. Teamwork and information sharing with peers were also valuable. (SK)

Although technical developments have occurred in the design and use of business simulations for management training, other changes are needed to keep them relevant. Design of simulations should address current and future trends in the workplace and skills that will be needed by managers. (SK)

Draws analogies between strategic management and experiences found in dramatic literature and symphony conducting. Provides examples of using the arts to support management learning. (Contains 50 references.) (SK)

This article offers 14 practical guidelines that can help pave the way to credibility for the training department in an organization. (Author)

Analyzed daily functions of supported employment program managers (n=30) in Virginia as first step in determining competencies to be addressed in supported employment manager training programs. Found program managers engaged in planning, organizing, directing, coordinating, and controlling, and divided their time between administrative and direct…

Findings are reported from a series of studies of staff development coordinators, principals, and superintendents carried out in Georgia. The staff development needs of the three groups are identified, ranked, and compared. Implications for staff developers are proposed. (IAH)

Management developers often undermine their own objectives through inconsistent, paradoxical behavior. Paradoxes are a normal by-product of the way people assign meaning to interpersonal action. Case studies illustrate four paradoxes affecting human resource developers. (JOW)

Describes an award-winning training program for managers and supervisors in Rolls Royce's Research and Development department. What impressed the judges were efforts to make the training relevant to working life, relevance and imaginative design of the training, and its benefits including reduction of engine build time. (JOW)

The author presents a training program for supervisors designed to improve an organization's performance appraisal system. Legal issues surrounding performance appraisal are discussed. Course topics include (1) definition and purpose of performance appraisal, (2) how appraisals can improve performance, (3) negative reactions and how to overcome…

Federal Express uses Service Quality Indicators to measure customer satisfaction and innovative training methods such as an interactive video network, pay-for-performance/pay-for-knowledge, and a Leadership Evaluation and Awareness Process. (SK)

The use of personality assessments in management training programs is controversial. However, managers must achieve the organization's goals through the work of others, and, to do that effectively, they must have insight into how they are perceived by others and how their attitudes affect their behavior. (JOW)

George Wilkinson, who has managed planning for United Way of America since 1980, observes that local planners using strategic planning raise more money and solve more community problems than those without such a process. Marketing is identical to strategic planning; both involve looking at an organization, doing and analysis, examining the future,…

Offers specific strategies and ideas on how human resource professionals can collaborate effectively with line management. Includes examples of how it was done at several companies. (JOW)

Examines current debates on management competencies and reports that a growing number of schools are using competence-based approaches to management development. Evaluates standards-based approaches, particularly those associated with England's Management Charter Initiative and its school-management variant produced by School Management South.…