Demographic trends reported in "Workforce 2000" by the Hudson Institute in 1987 demonstrate a need for organizations to develop opportunities for individuals to better understand their own discourse patterns and the patterns of others. Human resource executives surveyed in 1990 were concerned about (1) the ability to motivate diverse…

To find the most significant contributions of the University Council for Educational Administration (UCEA) to the preparation of educational administrators, a questionnaire was answered by representatives of 40 departments of educational administration and by 16 individuals. Respondents were asked to rate in order of importance 11 categories in…

To explore communication patterns within organizations, a network analysis was conducted of a large New York financial institution with 98 departments and 66 branches. Functional analysis revealed that departments had more and stronger communication linkages than did branches. Departments were also closer in communication distances than branches.…

(Available from Office of Publications, Graduate School of Business Administration, University of Michigan, Ann Arbor, MI 48104, $2.50, single issue)

This study examined the relationship between subordinate satisfaction and superior-subordinate co-orientation regarding performance feedback rules within organizational dyads. Specifically, the study focused on how subordinate perceptions, regarding how and when informal performance feedback should be provided by a superior, would impact…

Noting that little theory has been developed to explain how and why organizations choose to manage public relations, this paper argues that theorists cannot improve the practice of public relations until they can explain what public relations is and what it contributes to the functions of an organization. The paper addresses that issue by…

Observing that the explosion of the space shuttle "Challenger" had a profound impact upon the American public, this paper argues that its most direct impact was upon the National Aeronautics and Space Administration (NASA). Specifically, the paper argues that the explosion was a crisis that resulted in loss of legitimacy for the space…

This paper reports the personal experiences of one member of a task force considering improvements in Brigham Young University's Education Administration Program. The task force included members of the faculty of the university and representatives from the administrative ranks of a local school district. The report describes the introduction of…

A study analyzed the use of third-party credibility as a deliberate and systematic public relations strategy to regain credibility for an organization faced with public hostility. Four types of third-party usage are: citizen participation, outside investigation, adversarial advocacy, and employee dissemination. Third-party credibility as a public…

Noting that with the increased popularity of courses in organizational communication, a wider array of pedagogical techniques is required to enhance students' learning experience and thus produce more competent participants in organizational life, this paper presents a rationale and guidelines for the use of case studies as an instructional…

The need for further research was indicated by the results of a limited exploration of the concept that principal's communications with teachers mediate between the principal's leadership styles and the effectiveness of the organizations they head. Twenty-seven Kansas elementary principals of schools with student populations between 215 and 315…

This study was undertaken to determine the extent of the perceived communication and support linkages between high school principals and vocational agriculture teachers in the state of Indiana. A survey questionnaire using a Likert-type scale was mailed to all vocational agricultural teachers and their respective high school administrators in the…

The purpose of the Common Communication Format (CCF) is to provide a detailed and structured method for recording a number of mandatory and optional data elements in a computer-readable bibliographic record for exchange purposes between two or more computer-based systems. However, it can also be useful within non-computerized bibliographic…

To discover the kinds of conflict encountered by hospital nursing staff members, nurses from several hospitals were asked to report the types of conflict they anticipated meeting during a work week. The answers were categorized into eight loci of conflict topics: (1) physician-nurse conflict, (2) uncooperative working norms, (3)…

A study examined the impact of a working commitment to corporate communication and corporate communication education on perceptions of management and managerial style and the more general perceptions of the organization. Subjects, 15 male mid-level managers at a large southeastern chemical plant that had in place a continuing corporate…