Reports on a study examining the relationship between specific types of downward communication and job performance within an organization. Supports the theory that factors within the job, the organization, and the employee should all be influencing agents in determining managerial style. (JMF)

Investigates the degree of convergence between the construct of organizational communication and three aspects of performance feedback information: (1) type of information, (2) source of information, and (3) perceived reliability of the source. Studies patterns of organizational communication of faculty within departments and feedback on their own…

Presents a theoretical model of internal-external communications and an example of an implementation procedure based on that model. (Author/IRT)

References and associations that can give further assistance to academic institutions interested in assessing and improving their communication systems are provided. (JMF)

Examines the role of communication directors involved in internal communication activities in business organizations. Indicates that directors perform a variety of roles ranging from journalistic to advisory/support work. Proposes a functional role involved in determining major policies for communications systems. (JMF)

Describes the use of external databases, and the design and implementation of new internal systems for the Executive Office of the President. Possible benefits suggested include enhanced communication, and improved administrative, management, and reference support capabilities. (RAA)

A communication program brought a smooth beginning to the desegregation process in the merger of Wilmington (Delaware) schools with those in the ten surrounding suburban districts. (Author/MLF)

Recounts a study designed to test the hypothesis that communication satisfaction is multidimensional rather than unidimensional and to determine how individual dimensions relate to global job satisfaction. Notes research findings and implications for organizational functioning. (MH)

Gathers data from 178 parents of adolescents to elucidate observed relationships between social class and family communication patterns. Finds parents generalize from their own experiences--particularly in the workplace--consistent with M.L. Kohn's theory of learning generalization. Finds conversation orientation to be positively associated and…

Strategies for recruiting camp staff include tailoring messages to the needs and interests of prospective staff; utilizing former staff; hiring older workers; encouraging parents, former campers, and special interest groups to volunteer; and offering competitive pay. Provides an example of a target population (Generation X, born 1963-83) and key…

Describes the development of a communication-based research project and plan to foster and maintain diversity within a large statewide public transportation agency and among its external constituents. Describes the organization structurally and historically, presents research methods and findings of a one-year organizational assessment, and…

Proposes a model for communicating change about diversity using a workplace-readiness approach. Discusses ways organizational change agents can assess the company's current interpersonal and social dynamics, use appropriate influence strategies, and create effective messages that will appeal to employees and help to achieve the desired acceptance…

Reviews three broad categories of research on cultural diversity in the workplace: general overviews, theoretical perspectives, and empirical research studies. Offers an explanation for the paucity of research on the topic, and suggests topics and methods for future research. (SR)

States that "bifocal vision" allows workers to commit to a plan yet adapt to changes in business environment. Finds that written and oral communication are essential to the success of any strategic plan and that communication skills make technical communicators valuable corporate assets. Advocates introducing technical communication…