Reflects upon the role of Dell C. Kjer, a leader in teacher education and president of the Association for Childhood Education International (ACEI) from 1965-1967. Describes his early years in Wisconsin, military duties and student life at George Peabody, his contributions to teacher education, and his contributions to ACEI and other professional…

Describes links between Freire and the International Council for Adult Education; Nigerian president Julius K. Nyerere, the First ICAE World Assembly, and the Latin American Council for Adult Education. (SK)

Interviews Robert Smith, executive director of the International Association of Marriage and Family Counselors (IAMFC), a division of the American Counseling Association. He has been involved with the IAMFC from its beginning and is in a position to provide both a historical perspective and a vision of the division's future. (Author/MKA)

An effective ethics program can enhance an organization's recruitment and retention, work environment, and reputation. Values statements and codes of conduct are the infrastructure of an effective program. (JOW)

Discusses ways to embed customer service learning and customer loyalty including making customers think, examining every aspect of customers' service encounters with staff, providing follow-up, making learning fun, and involving customers in your business. (JOW)

Ongoing learning may be one of the few sustainable competitive advantages for organizations. Historically, research efforts and organizational resources have been primarily directed toward understanding and enhancing learning in formal settings, as in classroom training. Yet most learning at work occurs through more informal means. This research…

This study examined longitudinal associations between child temperament (fearfulness, irritability, positive emotionality, self-regulation) and parenting (acceptance, involvement, inconsistent discipline) in predicting children's internalizing and externalizing problems using a community sample (N = 92) of children (ages 8-11) and their mothers.…

Running an arts organization is not an easy undertaking in the United States. Political dramas, artistic differences, financial struggles and seemingly smaller audiences present great challenges to those who work to maintain professional arts in our communities. As arts organizations search for solutions, there is an underutilized resource in most…

Purpose: The purpose of this paper is to explore how insights from economic geography, which are typically explanatory or directed at policy prescription, might be utilized to provide managerial insight at firm level into the processes of and conditions for tacit knowledge transfer. Design/methodology/approach: This is a theoretical paper. The…

The Feedback Environment, as opposed to the formal performance appraisal process, is comprised of the daily interactions between members of an organization (Steelman, Levy, & Snell, in press). Relations between the feedback environment and work outcome variables such as Organizational Citizenship Behavior (OCB) were examined through the mediating…

Ten years of international CSCL conferences (1995-2005) provide an occasion to reflect on the formation of the CSCL community. Based on quantitative analysis of conference proceedings, lists of participants and program committee members, and on qualitative study of policies and motives, this paper offers insights into the growth of the CSCL…

The Collegiate Employment Research Institute (CERI) generated this sample from employers seeking college talent through their interactions with college and university career services offices. Nearly 200 career service centers from around the country invited their employers to participate in this study. Approximately 4,350 employers provided…

The aftermath of Hurricane Katrina brought devastation and confusion to the Mississippi Gulf Coast region on August 29, 2005. A desperate need for leadership, collaboration, and coordination of relief and recovery efforts was revealed during a March 2007 strategic planning session involving 96 organizations, groups, agencies, and researchers…

Relating knowledge management (KM) case studies in various organizational contexts to existing theoretical constructs of learning organizations, a new model, the MIKS (Member Integrated Knowledge System) Model is proposed to include the role of the individual in the process. Their degree of motivation as well as communication and learning…

If school library media specialists are unable to find the owner of a work, how do they contact them for permission to use or copy their work? They can go to the publisher of the work for contact information. They can also go to an organization, such as an agency or royalty house, company, or clearinghouse that specializes in helping users obtain…