The Colorado workplace program completed an open-ended program evaluation that examined the following: how people involved in workplace learning change, what the shape of that change is, and what impact that change may have. It explored the perspectives of two groups closely involved in the workplace learning process: participants and their…

This manual, in workbook format, introduces the principles of how to conduct an effective employee performance appraisal in the higher education setting. It uses several case studies to illustrate these principles. It is designed to be used for individual study or group workshops and seminars. The topics discussed include establishing a positive…

Three Pennsylvania universities focused on defining the functional role and identifying the training needs of work-based mentors for Pennsylvania's system of school-to-work transition, in order to design a training protocol. Interviews were conducted with 81 experienced employees concerning their view of the mentoring role and the activities that…

Britain's National Vocational Qualifications (NVQs) are work qualifications that measure what an employee or potential employee can do as well as how much he or she knows and understands about a particular job. Used as written proof of usable workplace skills that can be put to profitable use by an employer, NVQs range from basic Level 1, for…

"Alternative" or cooperative education is a way of organizing instruction that combines education in an academic institution with training in a professional setting. The approach has attracted a renewed interest in Europe in the past few years because of its potential for motivating students, reducing student attrition, and raising the…

A workplace literacy project was conducted cooperatively through the Minnesota Teamsters Service Bureau and Northeast Metro Technical College. Project objectives, which were met, included the following: (1) establishing a project steering committee; (2) developing workplace literacy curriculum materials and resources specific to commercial vehicle…

The purpose of the Student Career Introduction Program (SCIP) was to introduce minority and female students to careers in engineering, accounting, architecture, medicine, law, and computer science. In the 1986-87 program year, 30 students (20 females, 10 males) were selected to participate; of these, 14 were minority members (10 females, 4 males).…

Developed by educators from the Emily Griffith Opportunity School with input from employees--both workplace literacy students and nonstudents--this guide contains activities for teaching health and hygiene on the job. Flowing from a perspective of respecting cultural diversity and guided by a common thread of good work practices, the activities…

The value of education in the workplace is becoming more evident as businesses face the challenges of the 20th century. Teaching and learning will become even more important for corporate success. If corporations are to be more productive, then one must change the way corporations and the people in them are viewed. Employees can no longer be…

This seventh issue of a national refereed journal in business and training education contains the following articles: "Integrating Cultural Diversity into Business Classes at the Secondary Level" (M. Marie Dent, Glynna E. Morse, Melinda M. McCannon); "Using Student Quality Teams/Total Quality Management to Improve Teaching and Learning" (Wayne A.…

This packet contains eight learning modules developed for use in Fieldcrest Cannon workplace literacy classes for supervisors. The modules cover the following topics: (1) coaching/communication; (2) coaching/communication and motivation; (3) communication skills; (4) training/coaching; (5) time management; (6) policy and procedures; (7) safety;…

This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. It briefly explains how team building concepts affect businesses in new ways and how they help create an environment that provides job satisfaction for everyone and high-quality products for the…

This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. The booklet contains five sections that cover the following topics: (1) importance of reliability; (2) meaning of quality assurance; (3) historical development of quality assurance; (4) statistical…

In the second phase of a two-phase study, enterprise training in Australia was examined through case studies of training at 12 Australian enterprises in 2 sectors. The six finance and insurance enterprises and six retail enterprises studied were selected to obtain a sample that was representative from the standpoints of enterprise size and…

This report describes the JobLink workplace literacy program conducted for employees of nine companies in Costa Mesa, California. The introduction provides background and describes the problem: one-third of the 2,870 workers had inadequate language and literacy skills. The next six chapters describe the problem, solutions, tasks, challenges, and…