All styles of genre research share an attention to particular features of texts in use. The question is, however, how to teach genre. This paper first reviews what seem to be two opposed theories of teaching genre. After arguing that to differing extents both theories rely upon a transmission model of teaching, the paper then discusses attempts to…

A study revealed that many faculty and administrators believe most decisions are made in informal meetings that occur at times other than in the formally convened and formally conducted business meetings. The concept of meeting is expanded to include any gathering of members of an organization who assemble together informally and deliberately in…

Results indicate that corporate training directors perceive poor listening as an important problem facing organizations, one that leads to ineffective performance or low productivity. Educators and trainers are encouraged to include aspects of listening behavior identified in this study into organizational communication curricula or industrial…

Points out that foreign language departments, divisions, and programs should heed their own advice when communicating with the administration in academic institutions and government: speak the language, follow the customs, and know the culture and its signs. (EKN)

A college store in Berkeley has developed a public relations program to bring the academic community closer to the store's staff members. Staff introduced themselves in university departments, held coffee hours, and solicited comments and suggestions about store services. (MSE)

Focuses on explaining the variations in levels of information adequacy reported by organizational members. Emphasizes the importance of communicating sufficient information to employees regardless of task-related communication needs. Supports an expanded information processing model of organizational communication and proposes a revised model. (PD)

Recent changes in higher education have resulted in great changes in the college admissions officer's role. Admissions officers are becoming teacher/communicators, members of the institutional enrollment management team who can educate other administrators and provide leadership to meld pragmatic and philosophical concerns. (MSE)

Discusses the role of the special library in an organization in terms of communication, awareness of the marketplace, and relationship to management. The need for good reporting practices that document examples of the library's contribution to the organization is emphasized. Six references are cited. (CHC)

Presents an instructional unit designed to represent the organization as a social system constraining its members's freedom of speech. Discusses statement of goal and educational objectives, and a proposed strategy for achieving these objectives. (JMF)

Guidelines are suggested whereby mental health agency administrators can promote organizational growth and avoid dangers during an agency crisis. Emphasis is placed on the administrator's comprehension of leadership styles and task organization. Typical staff reactions to agency crises are described. (Author/DB)

Reports on a telephone survey of a sample of Ohio residents concerning their views of the schools and their sources of information on the schools. Among the implications was that educators should provide valid and reliable information through the mass media if they want to increase public confidence and trust. (Author/IRT)

Surveys undergraduate programs in business and organizational communication, including levels of student enrollment, faculty participation and the kinds of curriculum employed. Questions whether emphasis has been properly placed on subjects appropriate for a business or organizational communication major by existing programs and how these…

Reports on the investigation of superior-subordinate dyads to determine relations among perceptions and meta perceptions of selected traits, subordinate participation in decision making, degree of supervision, and after hours work. (JMF)

One method for determining requirements of job applicants is to survey, by function, various segments of the company. A three-part questionnaire was designed to identify the preferences of hiring supervisors, the personal attitudes of management, and feelings related to recruiting women/minorities and obsolete employees. (Author/KMF)

Discusses the problems in teaching parliamentary procedure. Available from American Institute of Parliamentarians, 229 Army Post Road, Suite B, Des Moines, IA 50315; sc $1.25. (JMF)