The conference paper explores a unified institutional effectiveness planning model which allows for outcomes assessment linked with strategic planning and budgeting through all levels (departments, divisions, and offices) of the institution. The use of an organized reporting system as part of a systematic planning process provides a useful and…

This document is an internal review of Nassau Community College (NCC) (New York). Using research material developed though institutional effectiveness studies, it incorporates comparisons with three peer groups for the 1996-97 academic year. Highlights include: (1) Nassau is more successful in the task of attracting first-time, full-time students…

This report from the Community College of Baltimore County (CCBC) (Maryland) provides information on the following topics: accessibility and affordability, student success, diversity, support of regional economic and workforce development, effective use of public funding, and community outreach. The report notes that CCBC experienced a 6% increase…

This paper presents a case study, including a survey sample, of the process used to implement an effective Graduating Seniors Survey within the institutional effectiveness (IE) process at a major metropolitan research university. From an organizational point of view, the university's survey support office and the faculty and staff responsible for…

This monograph describes the components of a quality adult education English as a Second Language (ESL) program. The standards reflect the great variety of adult ESL programs in the United States. Part 1, "Introduction," describes issues to be considered in developing standards for program quality and explains how to use the program…

The Illinois Community College Board created this document that discusses accountability and productivity in Illinois Community Colleges in the fiscal year 2003. This report includes results of 131 academic, 889 career and technical education, and 54 adult and developmental education programs. The summaries include both program strengths and the…

This report is the second annual accountability report of Connecticut's state system of higher education. With the passage of Public Act 01-173, each constituent unit of higher education is to submit an accountability report to the Commissioner of Higher Education annually by January 1. The Commissioner is charged with assembling a consolidated…

This report provides a guide for evaluation of the implementation of the general education component of programs of studies in Quebec. The college education reform of 1993 has had a particularly strong impact on the general education component of education programs. To gauge the scope of changes made to general education and of efforts made to…

In March 1999, as part of the 1998-99 Board of Trustees' environmental scan, the Office of Institutional Research at Johnson County Community College, Kansas, conducted a telephone survey of 501 Johnson County companies with at least 20 employees for which JCCC's Business and Industry Institute had not provided training in the past 3 years.…

This paper explores the opinions of teachers and principals in Bolu, Turkey, with regard to the organizational health of their schools. It outlines an organizational inventory to determine each school's health profile and examines whether teachers' opinions of the organizational health of their schools are affected by teachers' gender, branch, job…

This study examines the importance of using effectiveness indicators for assessing institutional outcomes, and their congruence with actual or potential use in making institutional change and improvement, in selected northwest community colleges. The study was undertaken in response to the Northwest Association of Schools and Colleges' transition…

Accreditation is a primary means of quality assurance in North American higher education. The seven sections of this handbook (an eighth will follow) explain the accreditation process of the Association of Theological Schools in the United States and Canada (ATS). The first section, "An Introduction to Accreditation by ATS," provides…

"A disturbing and dangerous mismatch exists between what American society needs of higher education and what it is receiving. Nowhere is the mismatch more dangerous than in the quality of undergraduate preparation provided on many campuses. The American imperative for the 21st century is that society must hold higher education to much higher…

Proposes and tests an assessment model of the Cooperative Extension Service (USDA) in Kentucky (1979) with 11,015 questionnaires. Finds Extension's clientele cover a broad range (one-fourth) of the general public; clientele are satisfied with services; those who are satisfied (nonfarmers, farmers, metropolitan and nonmetropolitan residents)…

Accrediting agencies have legally evolved from labels of "private" to "quasi-governmental" and "quasi-public." The public interest standard supports the quasi-public category and establishes that the fundamental goal for accrediting agencies is to serve the public interest by autonomy, impartiality, expertise, and…