Discusses management communications in the general area of identity, and the Australian situation involving management communication scholarship, management communication education, and the future of the field in Australia. (NH)

Discusses gender-difference and gender-sameness theory in workplace communication. Presents an integrated paradigm of gender as only one of many contextually-based factors that characterize an organization's patterns. Critiques the gender-difference and gender-integrated paradigms with five criteria for theory effectiveness and provides an example…

Contributes to scholarship advancing the understanding of human communication, illustrating the discursive enactment of hegemony through organizational responses to sexual harassment. Analyzes stories from both victims of sexual harassment and administrators who manage sexual harassment complaints at a major United States university. Argues that…

Over several decades, the field of higher education law has evolved from an informal "interest" to a complex and sophisticated legal specialty. Specific trouble spots for college and university attorneys can be anticipated, with written policies establishing channels of communication concerning conflict resolution, who can seek legal advice, and…

Describes adapting an organizational technique used by cartoon animators to camp planning. A story board is a bulletin board on which are posted tasks on file cards. Columns for "to do,""doing," and "done" make it easy to track progress, add and save information, involve other staff members, set priorities, organize…

Outlines the principles and procedures of an organizational communication audit as a measure of the effectiveness of personnel management in elementary and secondary schools, examining the principal tools used and the benefits that this approach offers to school management teams. (Author/MSE)

Discusses the need for complete communication between all interested parties to successfully build or renovate school restrooms. How the use of electronics can help restroom retrofits to be more cost effective and enhance conservation is highlighted. (GR)

Presents a historical study of early mainframe computing that demonstrates ways in which computer documentation genres grew out of other document types. Suggests early forms of documentation were borrowed from existing genres, and that official and unofficial documentation existed concurrently, despite efforts to consolidate these divergent texts,…

Examines three sought-after Instructional Technology Outcomes (increased productivity, managed change, and enhanced human abilities) concluding that much of IT falls short through impoverished implementation planning and blind faith in technology to solve problems. Discusses four areas of opportunity. Argues that these factors may culminate in…

One way universities have served society since the Middle Ages is by providing an environment giving students and faculty freedom to explore new ideas without fear of retribution. Properly used, conflict can be the catalyst for advancing wisdom. However, the university is at risk when rational discourse is replaced by conflict as the means of…

It is argued that to deal with conflict effectively in a college or university, it is necessary to be aware of the structural relationships and antecedent conditions that cause it, and to watch for early signs of trouble. Seven levels of conflict are identified and strategies for resolution are suggested. The importance of early intervention is…

Finds that employee perceptions regarding top management's general expressions of support for employees, formal positive feedback directed towards individuals, and decision-making input were strongly related to perceived organizational support; employees talked more frequently about their organization's support of its employees with coworkers than…

States that research in organizational socialization outlines a common process of transition making--newcomers first anticipating what the workplace and their involvement there will be like, then adjusting expectations upon encountering reality. Surveys student interns. Suggests that classes intended to prepare students for workplace communication…

Provides and supports a definition of public relations as behavior with a mode explaining the difficulty of achieving each behavior and the cost to organizations when the behavior is not achieved. Draws from the literature on ethics, rhetorical theory, public relations management, case studies, and from observation and experience to support this…

Presents a longitudinal study to identify trends in entry-level technology, interpersonal, and basic communication competencies and skills using entry-level classified newspaper advertisements from 10 standard United States metropolitan statistical areas. Finds that the overall trend for technology remains strong. (SC)