Intended to help individuals as well as companies thrive in a working world made up of increasingly diverse work forces and ever more competitive markets, this book addresses the differences in men's and women's speaking styles, without maintaining the superiority of any one style of speaking. Reinforced with extensive examples drawn from…

News media and public relations professionals have a unique relationship that paradoxically combines both mutual reliance and mutual distrust. An exploratory study utilized symbolic interactionism and in-depth interviewing with news media personnel from four sites (a newspaper, a radio station, a television station, and a university) and a public…

Based upon B. M. Montgomery's operationalization of flirting, a study tested flirting behaviors and interpretations of those behaviors in two contexts--social and work. Subjects were 27 students at a medium size southern private university, 43 nonstudent full-time employees from the same geographical area, 22 students in a large midwestern public…

Effective meeting leaders--people who know how to manage meetings, not just hold them--understand the two main arenas of any meeting: content issues and process activities. These two arenas are interdependent upon each other. This book is designed to help educators lead more effective meetings through increased process awareness. Chapter 1 offers…

Based on the premise that changes in technology and organizational development suggest that 75% of people working today are likely to need training within the next 10 years, this book addresses training as one of the most effective ways to learn the new skills and knowledge needed for the future. The book sees opportunities for outstanding…

This literature review examines prisons as organizations and prisons as cultures, for as J. M. Shafritz and J. S. Ott (1992) point out, "a strong organizational culture literally controls organizational behavior." The review investigates the research of prison, organizational, and communication scholars to see how prison cultures shape…

Noting that "one-third of all graduates of university public relations programs go to work for non-profit organizations" (Kelly, 1993), this paper focuses on the issues of accountability and assessment faced by nonprofit organizations with corresponding methods of evaluation. First, the paper demonstrates the extent of nonprofit…

A study examined the relationship of the respondent and averaged associate ratings on the Listening Practices Feedback Report (LPFR). As part of LPFR listening training sessions, LPFR respondent and associate(s) scores were gathered from several major companies and organizations. Each subject completed an LPFR on his/her own listening behavior and…

This monograph examines college and university magazines aimed at alumni and designed to promote the institution and enhance its image. The first third contains three chapters. The first chapter reviews the evolution of these publications from their start in the late 1800s to today. The next chapter addresses questions of a magazine's role,…

Noting that a campus-wide faculty mentoring program begun by the Faculty Women's Caucus at Wilkes University has resulted in increased positive interaction between nontenured and tenured faculty, this paper traces the development of that program. Following an introduction, the first section of the paper discusses the changing organizational…

Researchers interested in social power in organizational contexts have focused on investigating whether situational factors affect people's preferences for types of influence tactics. The persuade package is defined as a small standard set of methods (influence tactics) that leads to a particular goal (persuade the target to do something). The…

The New Standards Project, a joint program of the Learning Research and Development Center at the University of Pittsburgh and the National Center on Education and the Economy, is working to set very high, voluntary national education standards for all students and to create a performance-based examination system. Approximately 20 states and 6…

This paper presents findings of a study that investigated the strategies that educational leaders use to implement change, the characteristics they bring to their role, and the contextual factors that influence their efforts toward change. The urban elementary school described in this paper was selected as one of five school sites in five states…

This paper describes the development of a character education program that is based on the concept of a "whole village partnership." The partnership was formed by a retiring chief executive officer (CEO) of a major corporation, who sought ways to help his community rededicate itself to the "core" values of democracy. The project is supported by a…

One aspect of organizational work groups has been ignored by both group and organizational communication researchers. The concluding period or termination of an organizational work group is disregarded while research focuses on the assignment, development, and maintenance of groups. In the organizational context, how work groups process the…